Visit Lexington
VisitLEX, the official tourism organization for Lexington, plays a central role in showcasing Kentucky’s horse country, bourbon culture, and vibrant Bluegrass heritage.
Visit OKC
To revolutionize their visitor engagement strategy and create a more dynamic digital experience, Visit Oklahoma City partnered with TrueOmni
(Go Soin) – Clark Floyd Counties Convention Tourism Bureau
Clark Floyd Counties Convention Tourism Bureau serves as the official destination marketing organization for the Greater Louisville Southern Indiana region, promoting tourism across Clark and Floyd Counties in Indiana.
Visit Fredericksburg
Fredericksburg Convention & Visitors Bureau partnered with TrueOmni to deploy a comprehensive digital tourism platform across the Texas Hill Country destination.
Visit Laramie
Visit Laramie partnered with TrueOmni to create a comprehensive digital tourism platform featuring interactive touch screens, digital displays, and directory systems.
Saratoga CVB
Discover Saratoga serves as the official destination marketing organization for Saratoga Springs, New York, promoting the city’s unique blend of historic significance, cultural attractions, and world-class recreational opportunities. Known for the legendary Saratoga Race Course, the Saratoga Performing Arts Center, and the pivotal Revolutionary War battlefields, Saratoga Springs offers visitors an exceptional combination of history, entertainment, and natural beauty. The destination attracts diverse audiences from racing enthusiasts and history buffs to cultural tourists and outdoor recreation seekers, positioning itself as one of New York’s premier tourist destinations with deep historical roots and modern amenities. Products Used Portrait Kiosk Display Enviroment Visitor Center Year 2025 Key Goals To enhance their visitor engagement strategy and create a more interactive digital experience, Discover Saratoga partnered with TrueOmni to achieve several strategic objectives: Modernized Visitor Experience: Implement cutting-edge interactive technology to serve visitors across multiple high-traffic locations Enhanced Information Access: Provide intuitive, self-service tools for trip planning, local discovery, and real-time visitor assistance Improved Operational Efficiency: Streamline visitor services while reducing staff workload at key visitor centers Data-Driven Tourism Strategy: Collect comprehensive visitor analytics to inform marketing decisions and improve service delivery Interactive Engagement Platform: Create immersive digital experiences that showcase Saratoga’s rich history and diverse attractions Centralized Content Management: Establish unified digital content distribution across all visitor touchpoints Solution TrueOmni delivered a comprehensive interactive platform solution specifically designed to transform Discover Saratoga’s visitor engagement capabilities. The solution combines state-of-the-art hardware with sophisticated software tools to create an integrated visitor experience ecosystem. Content Management System (CMS): Centralized OMNI CMS platform enabling seamless content creation, management, and distribution across all digital touchpoints Data Analytics Platform: OMNI Data Tools and Kiosk Analytics providing comprehensive visitor behavior tracking and analysis capabilities for tourism strategy insights Interactive Maps & Wayfinding: OMNI Maps system helping visitors discover Saratoga’s attractions, dining, accommodations, and historic sites with intuitive navigation Digital Itinerary Builder: OMNI Itinerary tool allowing visitors to create personalized trip experiences based on their interests, available time, and preferred activities Advertising Platform: OMNI Advertising system enabling local businesses to promote services and attractions directly to visitors, creating revenue opportunities People Counting Technology: OMNI People Count analytics providing valuable foot traffic data and visitor flow insights for strategic planning Interactive Photo Experience: OMNI Photo Booth feature encouraging visitor engagement and social media sharing Social Media Integration: OMNI Social Wall promoting user-generated content and authentic visitor experiences Hardware One 22” interactive landscape kiosk and mobile app (PWA) placed at key locations, offering visitors access to maps, surveys, photo spots, and more. Dual-sided videowalls for enhanced visibility and engagement. Software CMS: Streamlines creation, management, and distribution of digital content across platforms, ensuring consistent visitor engagement. Data Tools: Empowers efficient collection, processing, and utilization of data to enhance operational decisions and visitor experiences. Analytics: Provides comprehensive insights into visitor interactions and preferences, guiding continuous improvement of kiosk experiences. Modules Maps: Facilitates interactive navigation, guiding visitors to explore Annapolis’ attractions and amenities effortlessly. Photo Booth: Provides an engaging tool for visitors to capture and share their experiences, promoting local attractions and events through social media. Guestbook and Survey: Collects valuable feedback from visitors to enhance services and tailor offerings to meet their preferences effectively. Interactive Trails: Guides visitors through scenic routes and significant landmarks, enriching their exploration of Annapolis’ natural and cultural heritage. Itinerary Builder: Enables personalized trip planning, allowing visitors to maximize their time and experience during their stay in Annapolis. Advertising: Enhances visibility and promotion of local businesses, events, and attractions, driving tourism and supporting economic growth in Annapolis. Ready to modernize your current services with TrueOmni?
Visit Annapolis
To enhance the visitor experience and embrace a more digital presence across its key tourist hubs, Annapolis Tourism sought an Omnichannel solution.
Ottawa Tourism
Ottawa, the capital city of Canada, is a vibrant destination that attracts millions of visitors annually. Known for its rich history, cultural diversity, and natural beauty, Ottawa offers a unique blend of experiences. Key attractions include Parliament Hill, the Rideau Canal (a UNESCO World Heritage Site), and the Canadian Museum of History. The city also hosts renowned events like Winterlude and the Canadian Tulip Festival, drawing tourists from around the globe. Products Used Video Wall 3×2 Portrait Kiosk Landscape Kiosk Enviroment Visitor Center Year 2024 Key Goals Ottawa Tourism is dedicated to enhancing the visitor experience, ensuring tourists have seamless access to information and services. Increased Visitor Engagement: Interactive tools make exploring Ottawa more intuitive and enjoyable. Operational Efficiency: Automation reduces the burden on staff and improves service delivery. Economic Growth: Enhanced experiences encourage longer stays and higher spending. Sustainability: Digital solutions minimize environmental impact. Solution Ottawa Tourism and Integration of TrueOmni Services: Hardware One 22” interactive landscape kiosk and mobile app (PWA) placed at a key locations. This unit offers visitors easy access to maps, surveys, instant photo spots, and more. Software CMS: Streamlines creation, management, and distribution of digital content across platforms, ensuring consistent visitor engagement. Data Tools: Empowers efficient collection, processing, and utilization of data to enhance operational decisions and visitor experiences. Analytics: Provides comprehensive insights into visitor interactions and preferences, guiding continuous improvement of Discover Denton offerings and kiosk experiences. Modules Maps: Facilitates interactive navigation, guiding visitors to explore Ottawa’ attractions and amenities effortlessly. Photo Booth: Provides an engaging tool for visitors to capture and share their experiences, promoting local attractions and events through social media. Guestbook and Survey: Collects valuable feedback from visitors to enhance services and tailor offerings to meet their preferences effectively. Interactive Trails: Guides visitors through scenic routes and significant landmarks, enriching their exploration of Ottawa natural and cultural heritage. Advertising: Enhances visibility and promotion of local businesses, events, and attractions, driving tourism and supporting economic growth in Ottawa. Ready to modernize your current services with TrueOmni?
Valley Forge
Valley Forge Tourism in Pennsylvania is renowned for its rich historical significance and scenic beauty, attracting over 2 million visitors annually. Known for the iconic Valley Forge National Historical Park, where George Washington’s Continental Army endured the winter of 1777-78, the region offers a compelling blend of history, outdoor recreation, and cultural attractions. In 2022, visitor numbers increased by 15%, underscoring its growing popularity. With miles of trails, vibrant arts scenes, and diverse dining options, Valley Forge continues to captivate tourists, providing an enriching and memorable experience for history buffs, nature lovers, and families alike. Products Used Wall Maunted Kiosk Enviroment Visitor Center Year 2024 Key Goals Provide visitors with easy access to detailed maps to help visitors navigate key sites, trails, and amenities efficiently. Allow visitors to create personalized itineraries based on their interests and available time, ensuring a tailored experience that highlights top attractions and activities. Ways to display real-time social media posts, park updates, and visitor experiences, encouraging interaction and sharing across social platforms. Comprehensive Visitor Analytics – Gather and analyze data on visitor behavior and preferences to continually improve the tourism experience. Solution Valley Forge collaborated with True Omni for a transformative solution: Hardware One 43” interactive wall-mounted kiosk is placed at a key location. This unit offers visitors easy access to maps, itineraries, interactive trails, and more. Software CMS: Streamlines creation, management, and distribution of digital content across platforms, ensuring consistent visitor engagement. Data Tools: Empowers efficient collection, processing, and utilization of data to enhance operational decisions and visitor experiences. Analytics: Provides comprehensive insights into visitor interactions and preferences, guiding continuous improvement of Discover Denton offerings and kiosk experiences. Modules The maps module provides interactive guides for easy navigation of Valley Forge’s key sites and amenities. Translation Services allow international users to be at ease in navigating the touchscreen and give them more flexibility in choosing available places to visit. Interactive Trails allow visitors to view all available trails in the destination and send the information to their mobile device for easier navigation. The Itinerary Builder module enables visitors to craft personalized plans so they can enjoy their time spent in Valley Forge. Ready to modernize your current services with TrueOmni?
Visit Anaheim
Anaheim, California, is a vibrant city in Orange County, Southern California. Visit Anaheim is a key player in the region’s tourism industry, showcasing the city’s attractions and contributing significantly to local economic growth. As of early 2025, the Anaheim Convention Center has confirmed 160 conventions, meetings, and events scheduled for the year. This includes 67 conventions and 93 meetings and other events, collectively expected to attract nearly 900,000 attendees and generate over $1.4 billion in economic impact for the local community. Products Used Cosmic II Digital Display Enviroment Convention Center Year 2023 Statistics John Picou, Director of Experience, reported an 81% boost in ballpark pass engagement via kiosks, with 20% of 900k connecting and 10% converting—driving 18,000 engaged visitors into the destination. Some stats that should be helpful: 75% of customers recall ads shown on digital signage 30–50% of visitors engage with kiosks when given the opportunity 270,000+ people engaged with kiosks in Anaheim 10% of those users bought baseball tickets 18,000 ticket purchases resulted from kiosk interactions Key Goals Anaheim, CA, recognized the need to transform and enhance the visitor experience for several compelling reasons: Experience: Offer visitors a seamless and enjoyable visitor experience. Large crowds: Use technology to help visitors and provide valuable information. Accessibility: Multilingual support and easy navigation for a diverse audience. Data: Insight gathering about visitor behavior and preferences. Solution Visit Anaheim collaborated with True Omni for a transformative solution: Hardware One Interactive Kiosk: Serving as a central information hub for visitors, providing real-time updates on attractions, events, and services. Five Touchscreens: Allowed visitors to access information, maps, and services with . Software Content Management System (CMS): An integrated platform that allows real-time updates. Data Tools: Data collection tools were implemented to gather information on visitor demographics, behaviors, and preferences. Data & Events: Integrated with the city’s event management systems, ensuring that visitors had access to up-to-date event listings and information. Analytics: Analytic tools to gain valuable insights into visitor preferences and patterns. Extensions Maps: Interactive maps providing visitors with a user-friendly way to navigate the city and locate attractions, dining options, and other points of interest. Google Translate: An accessible information desk for non-English-speaking visitors. Interactive Trails: These digital trails guided visitors through themed experiences, whether it was exploring the city’s culinary delights, historical landmarks, or cultural attractions. Passes: Digital pass system enabled visitors to purchase and manage tickets and passes for various attractions, streamlining their experience. Ready to modernize your current services with TrueOmni?