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Valley Forge Tourism in Pennsylvania is renowned for its rich historical significance and scenic beauty, attracting over 2 million visitors annually. Known for the iconic Valley Forge National Historical Park, where George Washington’s Continental Army endured the winter of 1777-78, the region offers a compelling blend of history, outdoor recreation, and cultural attractions. In 2022, visitor numbers increased by 15%, underscoring its growing popularity. With miles of trails, vibrant arts scenes, and diverse dining options, Valley Forge continues to captivate tourists, providing an enriching and memorable experience for history buffs, nature lovers, and families alike.

Products Used

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Wall Maunted Kiosk

Enviroment

64233-200

Visitor Center

Year

2024

Key Goals

  • Provide visitors with easy access to detailed maps to help visitors navigate key sites, trails, and amenities efficiently.
  • Allow visitors to create personalized itineraries based on their interests and available time, ensuring a tailored experience that highlights top attractions and activities.
  • Ways to display real-time social media posts, park updates, and visitor experiences, encouraging interaction and sharing across social platforms.
  • Comprehensive Visitor Analytics – Gather and analyze data on visitor behavior and preferences to continually improve the tourism experience.

Solution

Valley Forge collaborated with True Omni for a transformative solution: 

Hardware

  • One 43” interactive wall-mounted kiosk is placed at a key location. This unit offers visitors easy access to maps, itineraries, interactive trails, and more.

Software

  • CMS: Streamlines creation, management, and distribution of digital content across platforms, ensuring consistent visitor engagement.
  • Data Tools: Empowers efficient collection, processing, and utilization of data to enhance operational decisions and visitor experiences.
  • Analytics: Provides comprehensive insights into visitor interactions and preferences, guiding continuous improvement of Discover Denton offerings and kiosk experiences.

Modules

  • The maps module provides interactive guides for easy navigation of Valley Forge’s key sites and amenities.
  • Translation Services allow international users to be at ease in navigating the touchscreen and give them more flexibility in choosing available places to visit.
  • Interactive Trails allow visitors to view all available trails in the destination and send the information to their mobile device for easier navigation.
  • The Itinerary Builder module enables visitors to craft personalized plans so they can enjoy their time spent in Valley Forge.

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