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Ottawa, the capital city of Canada, is a vibrant destination that attracts millions of visitors annually. Known for its rich history, cultural diversity, and natural beauty, Ottawa offers a unique blend of experiences. Key attractions include Parliament Hill, the Rideau Canal (a UNESCO World Heritage Site), and the Canadian Museum of History. The city also hosts renowned events like Winterlude and the Canadian Tulip Festival, drawing tourists from around the globe.

Products Used

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Video Wall 3×2

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Portrait Kiosk

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Landscape Kiosk

Enviroment

64233-200

Visitor Center

Year

2024

Key Goals

Ottawa Tourism is dedicated to enhancing the visitor experience, ensuring tourists have seamless access to information and services.

  • Increased Visitor Engagement: Interactive tools make exploring Ottawa more intuitive and enjoyable.
  • Operational Efficiency: Automation reduces the burden on staff and improves service delivery.
  • Economic Growth: Enhanced experiences encourage longer stays and higher spending.
  • Sustainability: Digital solutions minimize environmental impact.

Solution

Ottawa Tourism and Integration of TrueOmni Services:

Hardware

  • One 22” interactive landscape kiosk and mobile app (PWA) placed at a key locations. This unit offers visitors easy access to maps, surveys, instant photo spots, and more.

Software

  • CMS: Streamlines creation, management, and distribution of digital content across platforms, ensuring consistent visitor engagement.
  • Data Tools: Empowers efficient collection, processing, and utilization of data to enhance operational decisions and visitor experiences.
  • Analytics: Provides comprehensive insights into visitor interactions and preferences, guiding continuous improvement of Discover Denton offerings and kiosk experiences.

Modules

  • Maps: Facilitates interactive navigation, guiding visitors to explore Ottawa’ attractions and amenities effortlessly.
  • Photo Booth: Provides an engaging tool for visitors to capture and share their experiences, promoting local attractions and events through social media.
  • Guestbook and Survey: Collects valuable feedback from visitors to enhance services and tailor offerings to meet their preferences effectively.
  • Interactive Trails: Guides visitors through scenic routes and significant landmarks, enriching their exploration of Ottawa natural and cultural heritage.
  • Advertising: Enhances visibility and promotion of local businesses, events, and attractions, driving tourism and supporting economic growth in Ottawa.

Ready to modernize your current services with TrueOmni?