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Visit Oklahoma City serves as the official destination marketing organization for Oklahoma City, Oklahoma, promoting the city’s vibrant cultural scene, dynamic business environment, and diverse entertainment offerings. Known for its Western heritage, thriving arts district, world-class museums, and championship sports teams, Oklahoma City attracts visitors ranging from business travelers and cultural enthusiasts to families and outdoor recreation seekers. The destination has positioned itself as a premier Midwest tourism hub, combining authentic Western culture with modern urban amenities and hospitality.

Products Used

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Portrait Kiosk

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Landscape Kiosk

Enviroment

64233-200

Visitor Center

Year

2025

Key Goals

To revolutionize their visitor engagement strategy and create a more dynamic digital experience, Visit Oklahoma City partnered with TrueOmni to achieve several strategic objectives:

  • Modernized Visitor Experience: Implement state-of-the-art interactive technology to serve visitors across multiple high-traffic locations throughout the city
  • Enhanced Self-Service Capabilities: Provide intuitive, user-friendly tools for trip planning, local discovery, and real-time visitor assistance that reduce dependency on staff
  • Improved Operational Efficiency: Streamline visitor services while optimizing staff productivity at key visitor information centers
  • Data-Driven Tourism Intelligence: Collect comprehensive visitor analytics to inform marketing strategies, measure engagement, and improve service delivery
  • Interactive Engagement Platform: Create immersive digital experiences that showcase Oklahoma City’s unique culture, attractions, and business opportunities
  • Centralized Content Management: Establish unified digital content distribution across all visitor touchpoints for consistent messaging

Solution

TrueOmni delivered a comprehensive interactive platform solution specifically designed to transform Visit Oklahoma City’s visitor engagement capabilities. The solution combines cutting-edge hardware with sophisticated software tools to create an integrated visitor experience ecosystem.

  • Data Analytics Platform: OMNI Data Tools and Kiosk Analytics providing comprehensive visitor behavior tracking and analysis capabilities for tourism strategy insights
  • Facial Recognition Technology: OMNI Faces system for enhanced visitor analytics and personalized engagement experiences
  • Interactive Maps & Wayfinding: OMNI Maps system helping visitors discover Oklahoma City’s attractions, dining, accommodations, and cultural sites with intuitive navigation
  • Digital Itinerary Builder: OMNI Itinerary tool allowing visitors to create personalized trip experiences based on their interests, available time, and preferred activities
  • Interactive Photo Experience: OMNI Photo Booth feature encouraging visitor engagement and social media sharing to promote Oklahoma City
  • Mobile Integration: Portable kiosk design with travel cases enabling deployment at events, conventions, and temporary locations throughout the city
  • Professional Installation & Training: Complete setup, installation, and staff training services included with white-glove service delivery

Ready to modernize your current services with TrueOmni?