Visit Knoxville

Visit Knoxville serves as the official tourism organization for Knoxville, Tennessee, attracting over 9 million annual visitors and generating more than $1.3 billion in travel spending for the local economy.

Visit Lexington

VisitLEX, the official tourism organization for Lexington, plays a central role in showcasing Kentucky’s horse country, bourbon culture, and vibrant Bluegrass heritage.

Visit OKC

To revolutionize their visitor engagement strategy and create a more dynamic digital experience, Visit Oklahoma City partnered with TrueOmni

Visit Fredericksburg

Fredericksburg Convention & Visitors Bureau partnered with TrueOmni to deploy a comprehensive digital tourism platform across the Texas Hill Country destination.

Visit Laramie

Visit Laramie partnered with TrueOmni to create a comprehensive digital tourism platform featuring interactive touch screens, digital displays, and directory systems.

Saratoga CVB

Discover Saratoga serves as the official destination marketing organization for Saratoga Springs, New York, promoting the city’s unique blend of historic significance, cultural attractions, and world-class recreational opportunities. Known for the legendary Saratoga Race Course, the Saratoga Performing Arts Center, and the pivotal Revolutionary War battlefields, Saratoga Springs offers visitors an exceptional combination of history, entertainment, and natural beauty. The destination attracts diverse audiences from racing enthusiasts and history buffs to cultural tourists and outdoor recreation seekers, positioning itself as one of New York’s premier tourist destinations with deep historical roots and modern amenities. Products Used Portrait Kiosk Display Enviroment Visitor Center Year 2025 Key Goals To enhance their visitor engagement strategy and create a more interactive digital experience, Discover Saratoga partnered with TrueOmni to achieve several strategic objectives: Modernized Visitor Experience: Implement cutting-edge interactive technology to serve visitors across multiple high-traffic locations Enhanced Information Access: Provide intuitive, self-service tools for trip planning, local discovery, and real-time visitor assistance Improved Operational Efficiency: Streamline visitor services while reducing staff workload at key visitor centers Data-Driven Tourism Strategy: Collect comprehensive visitor analytics to inform marketing decisions and improve service delivery Interactive Engagement Platform: Create immersive digital experiences that showcase Saratoga’s rich history and diverse attractions Centralized Content Management: Establish unified digital content distribution across all visitor touchpoints Solution TrueOmni delivered a comprehensive interactive platform solution specifically designed to transform Discover Saratoga’s visitor engagement capabilities. The solution combines state-of-the-art hardware with sophisticated software tools to create an integrated visitor experience ecosystem. Content Management System (CMS): Centralized OMNI CMS platform enabling seamless content creation, management, and distribution across all digital touchpoints Data Analytics Platform: OMNI Data Tools and Kiosk Analytics providing comprehensive visitor behavior tracking and analysis capabilities for tourism strategy insights Interactive Maps & Wayfinding: OMNI Maps system helping visitors discover Saratoga’s attractions, dining, accommodations, and historic sites with intuitive navigation Digital Itinerary Builder: OMNI Itinerary tool allowing visitors to create personalized trip experiences based on their interests, available time, and preferred activities Advertising Platform: OMNI Advertising system enabling local businesses to promote services and attractions directly to visitors, creating revenue opportunities People Counting Technology: OMNI People Count analytics providing valuable foot traffic data and visitor flow insights for strategic planning Interactive Photo Experience: OMNI Photo Booth feature encouraging visitor engagement and social media sharing Social Media Integration: OMNI Social Wall promoting user-generated content and authentic visitor experiences Hardware One 22” interactive landscape kiosk and mobile app (PWA) placed at key locations, offering visitors access to maps, surveys, photo spots, and more. Dual-sided videowalls for enhanced visibility and engagement.   Software CMS: Streamlines creation, management, and distribution of digital content across platforms, ensuring consistent visitor engagement. Data Tools: Empowers efficient collection, processing, and utilization of data to enhance operational decisions and visitor experiences. Analytics: Provides comprehensive insights into visitor interactions and preferences, guiding continuous improvement of kiosk experiences. Modules Maps: Facilitates interactive navigation, guiding visitors to explore Annapolis’ attractions and amenities effortlessly. Photo Booth: Provides an engaging tool for visitors to capture and share their experiences, promoting local attractions and events through social media. Guestbook and Survey: Collects valuable feedback from visitors to enhance services and tailor offerings to meet their preferences effectively. Interactive Trails: Guides visitors through scenic routes and significant landmarks, enriching their exploration of Annapolis’ natural and cultural heritage. Itinerary Builder: Enables personalized trip planning, allowing visitors to maximize their time and experience during their stay in Annapolis. Advertising: Enhances visibility and promotion of local businesses, events, and attractions, driving tourism and supporting economic growth in Annapolis. Ready to modernize your current services with TrueOmni?

Visit Annapolis

To enhance the visitor experience and embrace a more digital presence across its key tourist hubs, Annapolis Tourism sought an Omnichannel solution.

Cascada

Cascada main goal is to create projects that embody sustainable craft construction and community-oriented design meant to enhance guest and property ownership experience. Since 2008, Solterra’s vision is to make not only human-to-human connections amongst property owners but also with the space and the overall natural environment Products Used CiCo – Countertop Cosmic ll Mobile PWA Enviroment Hotel Lobby Key Goals Solterra has ingrained in their values the option to showcase a deeper commitment to sustainability and would like to apply this all throughout their properties. In this regard, they are in search of a software/hardware partner who can help reduce carbon footprint and promote advanced booking, touchless technology options, and new ways of guest experience and engagement. Here are some of the features that they want to implement. Allow guests, property renters, and owners to enter specific allotted areas using mobile devices Easily register for spas, events, yoga sessions, and more through dedicated touchscreens Create a PWA that will integrate with their existing property management systems along with all other 3rd party software tools Provide integrated access bracelets and ways of managing engagement and experience Solution In this partnership, we focused on an integrated booking widget providing an omnichannel way of booking and amenity sales. Combined with interactive screens and mobile progressive web app solutions, avoiding app stores and opening up easy connection points. With key integrations with all selected partners and ensuring a central management point for easy navigation and engagement options. Here is the key basis of the project: Relevant Modules   Hotel Upgrades – Allow guests to enhance their stay with on-site upgrade options. A simple way for clients to increase revenue while improving guest satisfaction. Spa Check-In – A seamless booking widget for both kiosks and mobile apps, enabling guests to schedule wellness services quickly and efficiently. Pre-Arrival – Let guests complete the pre check-in process before arriving at the hotel, streamlining their experience and reducing front desk wait times. Ready to modernize your current services with TrueOmni?

Ottawa Tourism

Ottawa, the capital city of Canada, is a vibrant destination that attracts millions of visitors annually. Known for its rich history, cultural diversity, and natural beauty, Ottawa offers a unique blend of experiences. Key attractions include Parliament Hill, the Rideau Canal (a UNESCO World Heritage Site), and the Canadian Museum of History. The city also hosts renowned events like Winterlude and the Canadian Tulip Festival, drawing tourists from around the globe. Products Used Video Wall 3×2 Portrait Kiosk Landscape Kiosk Enviroment Visitor Center Year 2024 Key Goals Ottawa Tourism is dedicated to enhancing the visitor experience, ensuring tourists have seamless access to information and services. Increased Visitor Engagement: Interactive tools make exploring Ottawa more intuitive and enjoyable. Operational Efficiency: Automation reduces the burden on staff and improves service delivery. Economic Growth: Enhanced experiences encourage longer stays and higher spending. Sustainability: Digital solutions minimize environmental impact. Solution Ottawa Tourism and Integration of TrueOmni Services: Hardware One 22” interactive landscape kiosk and mobile app (PWA) placed at a key locations. This unit offers visitors easy access to maps, surveys, instant photo spots, and more. Software CMS: Streamlines creation, management, and distribution of digital content across platforms, ensuring consistent visitor engagement. Data Tools: Empowers efficient collection, processing, and utilization of data to enhance operational decisions and visitor experiences. Analytics: Provides comprehensive insights into visitor interactions and preferences, guiding continuous improvement of Discover Denton offerings and kiosk experiences. Modules Maps: Facilitates interactive navigation, guiding visitors to explore Ottawa’ attractions and amenities effortlessly. Photo Booth: Provides an engaging tool for visitors to capture and share their experiences, promoting local attractions and events through social media. Guestbook and Survey: Collects valuable feedback from visitors to enhance services and tailor offerings to meet their preferences effectively. Interactive Trails: Guides visitors through scenic routes and significant landmarks, enriching their exploration of Ottawa natural and cultural heritage. Advertising: Enhances visibility and promotion of local businesses, events, and attractions, driving tourism and supporting economic growth in Ottawa. Ready to modernize your current services with TrueOmni?