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Tag: NEXI

Cascada

Cascada main goal is to create projects that embody sustainable craft construction and community-oriented design meant to enhance guest and property ownership experience. Since 2008, Solterra’s vision is to make not only human-to-human connections amongst property owners but also with the space and the overall natural environment Products Used CiCo – Countertop Cosmic ll Mobile PWA Enviroment Hotel Lobby Key Goals Solterra has ingrained in their values the option to showcase a deeper commitment to sustainability and would like to apply this all throughout their properties. In this regard, they are in search of a software/hardware partner who can help reduce carbon footprint and promote advanced booking, touchless technology options, and new ways of guest experience and engagement. Here are some of the features that they want to implement. Allow guests, property renters, and owners to enter specific allotted areas using mobile devices Easily register for spas, events, yoga sessions, and more through dedicated touchscreens Create a PWA that will integrate with their existing property management systems along with all other 3rd party software tools Provide integrated access bracelets and ways of managing engagement and experience Solution In this partnership, we focused on an integrated booking widget providing an omnichannel way of booking and amenity sales. Combined with interactive screens and mobile progressive web app solutions, avoiding app stores and opening up easy connection points. With key integrations with all selected partners and ensuring a central management point for easy navigation and engagement options. Here is the key basis of the project: Relevant Modules   Hotel Upgrades – Allow guests to enhance their stay with on-site upgrade options. A simple way for clients to increase revenue while improving guest satisfaction. Spa Check-In – A seamless booking widget for both kiosks and mobile apps, enabling guests to schedule wellness services quickly and efficiently. Pre-Arrival – Let guests complete the pre check-in process before arriving at the hotel, streamlining their experience and reducing front desk wait times. Ready to modernize your current services with TrueOmni?

PRESS RELEASE: TrueOmni Announces Launch of NEXI, Revolutionary AI Self-Service Kiosks

Scottsdale, AZ. (June 4, 2025) – True Omni, a Scottsdale, AZ-based interactive experience company, today announced the launch of NEXI, their groundbreaking first-generation AI self-service check-in/check-out kiosk solution. This innovative platform introduces advanced AI Avatar technology, transforming the hospitality and retail experience by providing personalized, intelligent customer service automation.   NEXI represents a significant leap forward in self-service technology, combining True Omni’s proven multi-device digital engagement Omniplatform with cutting-edge artificial intelligence to create an intuitive, human-centered interaction experience. The AI Avatar feature provides customers with real-time assistance, personalized recommendations, and seamless transaction processing, all while maintaining the efficiency and convenience of automated service.   “NEXI is the culmination of our commitment to revolutionizing customer engagement through intelligent technology,” said Douglas Ralston, CEO of True Omni. “The integration of AI Avatar technology doesn’t just streamline the check-in and check-out process – it creates a personalized experience that feels natural and helpful. Our customers can now offer 24/7 service with the warmth and intelligence of human interaction, powered by advanced AI.” The NEXI platform features:   AI Avatar Technology: Lifelike digital assistants that provide personalized customer service and support Seamless Check-In/Check-Out: Streamlined processes for hospitality, retail, and service environments Multi-Language Support: AI avatars communicate in multiple languages for diverse customer bases Real-Time Analytics: Comprehensive data insights to optimize customer experience and operations Integration Capabilities: Compatible with existing PMS, POS, and CRM systems 24/7 Availability: Round-the-clock service without staffing constraints   Hotels, retail locations, and service-based businesses can now provide consistent, high-quality customer service while reducing operational costs and improving efficiency. The AI Avatar technology learns from each interaction, continuously improving its ability to assist customers and resolve inquiries.    “The future of customer service is here with NEXI,” added Douglas Ralston. “We’re not replacing human interaction – we’re enhancing it by providing intelligent, always-available support that complements traditional service models. This technology allows our clients to scale their customer service capabilities while maintaining the personal touch that customers value.” NEXI is available immediately for deployment across hospitality, retail, and commercial environments. Early adopters have reported significant improvements in revenue and operational efficiency.    About True Omni: Headquartered in Scottsdale, Arizona, True Omni is a SaaS-based Digital Experience Hardware and Software Platform company, focused on providing easy-to-use turnkey interactive solutions for in-destination, on-property, and retail environments. With some of the biggest brands in the world utilizing True Omni’s engagement platform, True Omni provides consistent, easy-to-deploy, and managed software and hardware solutions while connecting turnkey content and self-service tools to any device. https://www.trueomni.com/