Industry-Leading Support 24/7

With TrueOmni, you can count on the support you need fast. Benefit from priority phone support plus 3-year warranty and on-site support for TrueOmni hardware.

98% customer satisfaction

books

Knowledge Base

Our library of in-depth information with articles, guides, and all your burning questions answered about TrueOmni solutions.

Training Center

Just getting started? Visit our training for tutorials and best practices from leading experts on the TrueOmni team.

Recent Articles

Get up to speed on the latest updates and articles from our support team.

Tickets

Dealing with an issue or have a question for our support team?

97% of support tickets resolved with 4 hours

24/7 Phone & Online Support

Get help when you need it, without waiting. You have a direct line to your project and account manager that knows your location and hardware.

On-site hardware repair & replacement

Never worry about being stuck with hardware going down. You get fast on-site help with all TrueOmni hardware

3 Year Hardware Warranty

Buy hardware you can trust with the best warranty in the industry.

On-demand Optimizations

Never worry about being stuck with hardware going down. You get fast on- site help with all TrueOmni hardware

Comprehensive knowledge base

Buy hardware you can trust with the best warranty in the industry.

FAQ

Pick the hardware units as well as the features that you want activated and we will integrate with your current Management system. Our team will design the interface and physical wrap for your devices, based on your branding guidelines. Our team will then install all devices and train your staff on-site. 

We integrate with hundreds of systems – from CRM, and CMS to PMS – you name it. We work with different APIs and feeds to power up and get the latest updates on all your deployed solutions.

We work with new and most hardware devices that are from 3-5 years. For older units and models of digital signage and touchscreens, we provide a media player to power it with True Omni’s platform.

Prices and programs can vary based on need. Support per device starts as low as $50 per month. You own the hardware after 3 years either lease or purchase.

Yes, we provide 24/7 online support as most resolutions can be done remotely. However, in situations that require onsite visits, we cover 3 years of on-site repairs and hardware warranty with an optional 2-year extension after the initial coverage. For any support inquiries, you can call us at 833-300-6664 ext.2 or email support@trueomni.com

Have additional questions? Contact us

Ready to modernize your current services with TrueOmni?