{"id":8465,"date":"2021-01-09T02:45:11","date_gmt":"2021-01-09T02:45:11","guid":{"rendered":"http:\/\/susanm23.sg-host.com\/?p=8465"},"modified":"2024-06-25T18:20:20","modified_gmt":"2024-06-25T18:20:20","slug":"big-bear","status":"publish","type":"post","link":"https:\/\/trueomni.com\/spanish\/case-study\/big-bear\/","title":{"rendered":"Big Bear"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"8465\" class=\"elementor elementor-8465\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3020449 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"3020449\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-cd83fa2\" data-id=\"cd83fa2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d7c1125 elementor-widget elementor-widget-image\" data-id=\"d7c1125\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-src=\"https:\/\/trueomni.com\/wp-content\/uploads\/2021\/01\/big-bear-logo.png\" data-srcset=\"https:\/\/trueomni.com\/wp-content\/uploads\/2021\/01\/big-bear-logo.png 300w, https:\/\/trueomni.com\/wp-content\/uploads\/2021\/01\/big-bear-logo-269x300.png 269w\" width=\"300\" height=\"334\" class=\"attachment-large size-large wp-image-10193 lazyload\" alt=\"\" sizes=\"(max-width: 300px) 100vw, 300px\"><noscript><img decoding=\"async\" width=\"300\" height=\"334\" src=\"https:\/\/trueomni.com\/wp-content\/uploads\/2021\/01\/big-bear-logo.png\" class=\"attachment-large size-large wp-image-10193\" alt=\"\" srcset=\"https:\/\/trueomni.com\/wp-content\/uploads\/2021\/01\/big-bear-logo.png 300w, https:\/\/trueomni.com\/wp-content\/uploads\/2021\/01\/big-bear-logo-269x300.png 269w\" sizes=\"(max-width: 300px) 100vw, 300px\"><\/noscript>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b904534\" data-id=\"b904534\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b79b8fb elementor-widget elementor-widget-text-editor\" data-id=\"b79b8fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<section class=\"long-beach-start-content\"><div class=\"container\"><div class=\"row py-4 long-beach-section-first\"><div class=\"col-md-7 text-left\"><section class=\"Big-bear-start-content\"><div class=\"container\"><div class=\"row py-4 Big-bear-section-first\"><div class=\"col-md-7 text-left\"><p>From San Bernardino National Forest\u2019s hiking trail to their most awarded skiing and snowboarding ranges,\u00a0<b>Big Bear<\/b>\u00a0<b>Lake <\/b>truly is an all-year-round destination. Fit for families, couples, friends and solo travelers, this enchanted winter wonderland is a place to unwind, relax and fall for their seven-mile lake in the summer or the 60-plus miles of cross-country trails.<\/p><\/div><\/div><\/div><\/section><\/div><\/div><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c7f0dcc elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"c7f0dcc\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0575dc6\" data-id=\"0575dc6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a1d370c elementor-widget elementor-widget-heading\" data-id=\"a1d370c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Objetivos clave:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66f1ad8 elementor-widget elementor-widget-text-editor\" data-id=\"66f1ad8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"col-md-5 text-left long-beach-Challenge-section\"><section class=\"long-beach-keys-content\"><div class=\"container\"><div class=\"row py-4 long-beach-Challenge-section-two\"><div class=\"col-md-7 text-left long-beach-Challenge-section\"><div class=\"col-md-6 text-left Big-bear-Challenge-section\"><p>In accordance to their enhanced destination marketing strategy,\u00a0<b>Big Bear<\/b>\u00a0decided to advance their visitor services strategy and open a new visitor center. Since local tourism has increased their incoming national and international visitors, they are now finding an alternative way to strategize their marketing ideas and extend out visitor services throughout the destination.Some of the key goals are to:<\/p><\/div><\/div><\/div><\/div><\/section><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1aa8bbb\" data-id=\"1aa8bbb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fe83af9 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"fe83af9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-17453f9\" data-id=\"17453f9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-71218f3 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"71218f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Generate additional revenue and member value through advertisements.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Create an interactive trail on the app and Kiosk to better service outdoor enthusiasts.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Provide interactive mapping for easy exploration and connection between staff.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Easily integrate with their new existing Tempest CRM\/CMS.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Allow new users to plan their itinerary at the center and through mobile.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Gather Real-time analytics and surveys to understand more about their visitors.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ed87cf1\" data-id=\"ed87cf1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21b8c37 elementor-widget elementor-widget-image\" data-id=\"21b8c37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-src=\"https:\/\/trueomni.com\/wp-content\/uploads\/2021\/01\/BigBear.png\" data-srcset=\"https:\/\/trueomni.com\/wp-content\/uploads\/2021\/01\/BigBear.png 333w, https:\/\/trueomni.com\/wp-content\/uploads\/2021\/01\/BigBear-115x300.png 115w\" width=\"333\" height=\"869\" class=\"attachment-large size-large wp-image-10192 lazyload\" alt=\"\" sizes=\"(max-width: 333px) 100vw, 333px\"><noscript><img loading=\"lazy\" decoding=\"async\" width=\"333\" height=\"869\" src=\"https:\/\/trueomni.com\/wp-content\/uploads\/2021\/01\/BigBear.png\" class=\"attachment-large size-large wp-image-10192\" alt=\"\" srcset=\"https:\/\/trueomni.com\/wp-content\/uploads\/2021\/01\/BigBear.png 333w, https:\/\/trueomni.com\/wp-content\/uploads\/2021\/01\/BigBear-115x300.png 115w\" sizes=\"(max-width: 333px) 100vw, 333px\"><\/noscript>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f7d2070 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"f7d2070\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-19e314f\" data-id=\"19e314f\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f67fb83 elementor-widget elementor-widget-heading\" data-id=\"f67fb83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Soluci\u00f3n:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd0df42 elementor-widget elementor-widget-text-editor\" data-id=\"fd0df42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"col-md-6 south-shore-solution\"><div class=\"col-md-6 text-left\"><p><b>VerdaderoOmni<\/b> had the pleasure to work strategically with\u00a0<b>Big Bear Lake<\/b>. Launching a complete Omnichannel solution inclusive of touchscreen kiosks, video wall, and a mobile application.\u00a0<b>Big Bear<\/b>\u00a0aims to develop a centralized informational and recreational space for all types of visitors. The launch of this new technological venture has to comply with the destination\u2019s requirements, which were fully accomplished. Here are some of the completed features:<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-193b602\" data-id=\"193b602\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2bbd0b9 elementor-widget elementor-widget-spacer\" data-id=\"2bbd0b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1e4787b elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"1e4787b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2f6af56\" data-id=\"2f6af56\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-986b9f5 elementor-widget elementor-widget-spacer\" data-id=\"986b9f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-19aeaf5\" data-id=\"19aeaf5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8f16741 elementor-widget elementor-widget-heading\" data-id=\"8f16741\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Funcionalidad principal:\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39628b5 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"39628b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Launched mobile application that features geofencing and beacons \u2013 Allowing smooth trailheads with enhanced notifications and alert.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Integrated different modules to all touchpoints to help visitors make the most out of their tour:<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Interactive mapping, events and deals listings, pre-set and custom Itinerary builder, geofencing and interactive mapping.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">UGC content integration via Omni Social, for daily post showing visitors enjoying Big Bear.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Integrated analytics, and data capture for better timely information to members through Kiolytics.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-dot-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119.033 8 8 119.033 8 256s111.033 248 248 248 248-111.033 248-248S392.967 8 256 8zm80 248c0 44.112-35.888 80-80 80s-80-35.888-80-80 35.888-80 80-80 80 35.888 80 80z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Remote technical assistance 24\/7 and on-site, if applicable..<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>From San Bernardino National Forest\u2019s hiking trail to their most awarded skiing and snowboarding ranges,\u00a0Big Bear\u00a0Lake truly is an all-year-round destination. Fit for families, couples, friends and solo travelers, this enchanted winter wonderland is a place to unwind, relax and fall for their seven-mile lake in the summer or the 60-plus miles of cross-country trails. Key Goals: In accordance to their enhanced destination marketing strategy,\u00a0Big Bear\u00a0decided to advance their visitor services strategy and open a new visitor center. Since local tourism has increased their incoming national and international visitors, they are now finding an alternative way to strategize their marketing ideas and extend out visitor services throughout the destination.Some of the key goals are to: Generate additional revenue and member value through advertisements. Create an interactive trail on the app and Kiosk to better service outdoor enthusiasts. Provide interactive mapping for easy exploration and connection between staff. Easily integrate with their new existing Tempest CRM\/CMS. Allow new users to plan their itinerary at the center and through mobile. Gather Real-time analytics and surveys to understand more about their visitors. Solution: TrueOmni had the pleasure to work strategically with\u00a0Big Bear Lake. Launching a complete Omnichannel solution inclusive of touchscreen kiosks, video wall, and a mobile application.\u00a0Big Bear\u00a0aims to develop a centralized informational and recreational space for all types of visitors. The launch of this new technological venture has to comply with the destination\u2019s requirements, which were fully accomplished. Here are some of the completed features: Core functionality: Launched mobile application that features geofencing and beacons \u2013 Allowing smooth trailheads with enhanced notifications and alert. Integrated different modules to all touchpoints to help visitors make the most out of their tour: Interactive mapping, events and deals listings, pre-set and custom Itinerary builder, geofencing and interactive mapping. UGC content integration via Omni Social, for daily post showing visitors enjoying Big Bear. Integrated analytics, and data capture for better timely information to members through Kiolytics. Remote technical assistance 24\/7 and on-site, if applicable..<\/p>","protected":false},"author":4,"featured_media":9358,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"_thinkrank_schema_form_data":"","_thinkrank_selected_schema_type":"","_thinkrank_additional_schemas":"","_thinkrank_canonical_url":"","_thinkrank_og_title":"","_thinkrank_og_description":"","_thinkrank_og_image":"","_thinkrank_twitter_title":"","_thinkrank_twitter_description":"","_thinkrank_twitter_image":"","_thinkrank_imported_from":"","_thinkrank_focus_keywords":[],"_thinkrank_focus_keyword":"","_thinkrank_robots_meta_enabled":0,"_thinkrank_robots_meta":"","_thinkrank_advanced_robots_meta":"","_thinkrank_exclude_from_search":0,"_thinkrank_exclude_from_archives":0,"_thinkrank_primary_category":0,"footnotes":""},"categories":[9,29],"tags":[],"class_list":["post-8465","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study","category-travel-and-tourism"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.9 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Big Bear - TrueOmni<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/trueomni.com\/spanish\/case-study\/big-bear\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Big Bear\" \/>\n<meta property=\"og:description\" content=\"From San Bernardino National Forest\u2019s hiking trail to their most awarded skiing and snowboarding ranges,\u00a0Big Bear\u00a0Lake truly is an all-year-round destination. Fit for families, couples, friends and solo travelers, this enchanted winter wonderland is a place to unwind, relax and fall for their seven-mile lake in the summer or the 60-plus miles of cross-country trails. Key Goals: In accordance to their enhanced destination marketing strategy,\u00a0Big Bear\u00a0decided to advance their visitor services strategy and open a new visitor center. Since local tourism has increased their incoming national and international visitors, they are now finding an alternative way to strategize their marketing ideas and extend out visitor services throughout the destination.Some of the key goals are to: Generate additional revenue and member value through advertisements. Create an interactive trail on the app and Kiosk to better service outdoor enthusiasts. Provide interactive mapping for easy exploration and connection between staff. Easily integrate with their new existing Tempest CRM\/CMS. Allow new users to plan their itinerary at the center and through mobile. Gather Real-time analytics and surveys to understand more about their visitors. Solution: TrueOmni had the pleasure to work strategically with\u00a0Big Bear Lake. Launching a complete Omnichannel solution inclusive of touchscreen kiosks, video wall, and a mobile application.\u00a0Big Bear\u00a0aims to develop a centralized informational and recreational space for all types of visitors. The launch of this new technological venture has to comply with the destination\u2019s requirements, which were fully accomplished. Here are some of the completed features: Core functionality: Launched mobile application that features geofencing and beacons \u2013 Allowing smooth trailheads with enhanced notifications and alert. Integrated different modules to all touchpoints to help visitors make the most out of their tour: Interactive mapping, events and deals listings, pre-set and custom Itinerary builder, geofencing and interactive mapping. UGC content integration via Omni Social, for daily post showing visitors enjoying Big Bear. Integrated analytics, and data capture for better timely information to members through Kiolytics. Remote technical assistance 24\/7 and on-site, if applicable..\" \/>\n<meta property=\"og:url\" content=\"https:\/\/trueomni.com\/spanish\/case-study\/big-bear\/\" \/>\n<meta property=\"og:site_name\" content=\"TrueOmni\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/trueomni\/\" \/>\n<meta property=\"article:published_time\" content=\"2021-01-09T02:45:11+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-25T18:20:20+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/trueomni.com\/wp-content\/uploads\/2021\/01\/big-bear.png\" \/>\n\t<meta property=\"og:image:width\" content=\"316\" \/>\n\t<meta property=\"og:image:height\" content=\"335\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Douglas Ralston\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Douglas Ralston\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/trueomni.com\\\/case-study\\\/big-bear\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/trueomni.com\\\/case-study\\\/big-bear\\\/\"},\"author\":{\"name\":\"Douglas Ralston\",\"@id\":\"http:\\\/\\\/trueomni.com\\\/#\\\/schema\\\/person\\\/62d3a64ebab301544f2b59a3514f62a4\"},\"headline\":\"Big Bear\",\"datePublished\":\"2021-01-09T02:45:11+00:00\",\"dateModified\":\"2024-06-25T18:20:20+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/trueomni.com\\\/case-study\\\/big-bear\\\/\"},\"wordCount\":340,\"commentCount\":0,\"publisher\":{\"@id\":\"http:\\\/\\\/trueomni.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/trueomni.com\\\/case-study\\\/big-bear\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/trueomni.com\\\/wp-content\\\/uploads\\\/2021\\\/01\\\/big-bear.png\",\"articleSection\":[\"Case Study\",\"Travel and Tourism\"],\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/trueomni.com\\\/case-study\\\/big-bear\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/trueomni.com\\\/case-study\\\/big-bear\\\/\",\"url\":\"https:\\\/\\\/trueomni.com\\\/case-study\\\/big-bear\\\/\",\"name\":\"Big Bear - 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Fit for families, couples, friends and solo travelers, this enchanted winter wonderland is a place to unwind, relax and fall for their seven-mile lake in the summer or the 60-plus miles of cross-country trails. Key Goals: In accordance to their enhanced destination marketing strategy,\u00a0Big Bear\u00a0decided to advance their visitor services strategy and open a new visitor center. Since local tourism has increased their incoming national and international visitors, they are now finding an alternative way to strategize their marketing ideas and extend out visitor services throughout the destination.Some of the key goals are to: Generate additional revenue and member value through advertisements. Create an interactive trail on the app and Kiosk to better service outdoor enthusiasts. Provide interactive mapping for easy exploration and connection between staff. Easily integrate with their new existing Tempest CRM\/CMS. Allow new users to plan their itinerary at the center and through mobile. Gather Real-time analytics and surveys to understand more about their visitors. Solution: TrueOmni had the pleasure to work strategically with\u00a0Big Bear Lake. Launching a complete Omnichannel solution inclusive of touchscreen kiosks, video wall, and a mobile application.\u00a0Big Bear\u00a0aims to develop a centralized informational and recreational space for all types of visitors. The launch of this new technological venture has to comply with the destination\u2019s requirements, which were fully accomplished. Here are some of the completed features: Core functionality: Launched mobile application that features geofencing and beacons \u2013 Allowing smooth trailheads with enhanced notifications and alert. Integrated different modules to all touchpoints to help visitors make the most out of their tour: Interactive mapping, events and deals listings, pre-set and custom Itinerary builder, geofencing and interactive mapping. UGC content integration via Omni Social, for daily post showing visitors enjoying Big Bear. Integrated analytics, and data capture for better timely information to members through Kiolytics. 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