RESERVA UNA DEMOSTRACIÓN

With over 200 miles of available shoreline, Visit Seattle is definitely a great getaway place for couples and families! Visit Seattle offers different tours from cruises, outdoor activities, arts, and culture to multiple shopping options, everyone will have something to enjoy. Tourism, Seattle’s 4th largest industry, welcomed a total of 21.3million visitors back in 2018 and is continuously growing!

Productos utilizados

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Cósmico II

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Cósmico II

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Videowall 2×2

Medio ambiente

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Centro de visitantes

Año

2022

Objetivo principal:

With the expected rise of visitors, Visit Seattle was looking for an alternative option in addressing frequently asked questions and important local information in high-traffic areas. In order to get their current visitors engaged, they decided to reduce the carbon footprint and go digital! They are looking for multiple implementations from kiosks, to digital signages and mobile but to be done in phases. For their initial need, these are the features they are looking for:

  • Drive member value with real-time information and connection points to visitors
  • Capture visitor information through digital and connect with them through social media
  • Provide local information to tourists, such as upcoming events and places to visit
  • Connect with their current CRM for updated content and easier back-end management
  • Revenue and member value options for the center and key areas

Solución:

Omni partnered with Visit Seattle to deploy their first touch solution for their destination interactive Kiosk solution. We deployed a 42-inch standing branded kiosk currently located at the Upper Pike Street Lobby of the Washington State Convention Center. Together with this sleek, modern-looking hardware, we connected features visitors need and want while reducing paper and staff involvement.

Funcionalidad principal:

  • Simpleview Integration with automatic updates to local listings - events, restaurants, and more
  • Multi-language features, mapping, itineraries, and user-generated content through OmnPlatform
  • Reservations and advertising options through OpenTable and existing advertising networks
  • Centralized control and Real-time analytics through purpose build Kiosk analytics- Kiolytics
  • Installation, hardware & software support, monitoring, and 24/7 remote assistance included

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