Palm Beach, FL — August 18, 2026 — Satisfi Labs, a technology Agentic AI platform, and TrueOmni, a leader in AI-powered interactive experiences, today announced a strategic partnership that brings Satisfi Labs’ AI capabilities to TrueOmni’s True AI platform. The partnership combines Satisfi Labs’ AI intelligence with TrueOmni’s travel tools and modules to deliver a more natural, personalized, and intelligent experience for travelers.
Under the partnership, Satisfi Labs will power core elements of True AI, including mutual, two-way conversational chat, an interactive AI Avatar, and dynamic itinerary planning, with additional capabilities planned for future release. The integration is designed to help travelers plan, book, and navigate their trips through a more intuitive, AI-native experience across any device, including web, kiosk, mobile, and digital signage.
“This partnership represents a meaningful step forward in how AI can support real, human conversations around travel,” said Dan Flores, Head of Tourism of Satisfi Labs. “By powering True AI, we’re able to bring our conversational technology directly into the hands of travelers in a way that feels natural and genuinely useful.”
“Our customers expect an experience that feels personal and effortless,” said Douglas Ralston, CEO of TrueOmni. “Partnering with Satisfi Labs allows us to deliver exactly that from mutual chat to a fully interactive AI Avatar and smart itinerary planning while laying the groundwork for even deeper integration ahead.”
About TrueOmni
TrueOmni is a self-service and guest experience technology company delivering a connected ecosystem of kiosks, digital signage, mobile tools, and AI-powered solutions for the hospitality, travel and tourism, and retail industries. TrueOmni’s platform helps organizations guide, engage, and convert visitors across every touchpoint, driving measurable increases in engagement, data, revenue, and operational efficiency, without adding headcount. Learn more at trueomni.com.
About Satisfi Labs
Satisfi Labs is an agentic AI platform purpose-built for sports, entertainment, and tourism organizations. Its specialized AI agents, developed with industry experts, help live-experience businesses increase sales, enhance guest experience, scale support, and turn every guest conversation into actionable insight. Satisfi Labs works with organizations including professional sports teams, college athletics programs, attractions, and destination marketing organizations. Learn more at satisfilabs.com.
