Scottsdale Arizona, (January 6, 2025) — True Omni, a Scottsdale, AZ-based interactive self-service experience company, is excited to announce the launch of its upgraded Modules, designed to provide businesses with enhanced integration capabilities and advanced features that redefine seamless digital engagement.

Omni Data Connector Upgrade – We are announcing a new AI-enhanced data engine, which will add improved connection speeds and redundancy as well as new tools for real-time data updates. Remember our Kiosks are built to reduce the reliance on the internet, as most centers and host locations don’t have great internet. This means these new tools will help ensure consistency of data while ensuring the user experience isn’t impacted by slow internet.

With hundreds of supported data sources, these upgrades will allow Salesforce, Simpleview, IDSS, HubSpot, WordPress, Drupal, Joomla, and many other CRM and CMS systems to provide more consistent and real-time content and visual updates. With this new technology, every product in the Omni Platform (Kiosk, Touch, Mobile, and Signage) will have instant updates and real-time data.

Omni Analytics – “ Kiolytics”  The first of its kind analytic system built specifically for Kiosks and Digital Signage.   Will get an upgrade with AI to improve many parts of the data acquisition process, this includes accounting for creative session times and new ways for driving people count and demographic recognition. The first stage is new scheduling features and a new look on the reports.  

The new AI-based analytic system will also improve exporting features and reporting driving better real-time and customer reports across any of our product lines. Now you can easily connect existing CRMs and  Dashboards to build new data sets and dive into location-based marketing tools as well as customers that are driving revenue from advertising, passes or ticketing will open up new advanced tools for data investigation. 

This will work across any device Videowall, Kiosks, and Mobile allowing better Impression-based systems to track advertising and point of interest engagement

• Interactive points and top user engagements
• Emails, Phone numbers, and Location-based engagement
• People Count, Digital counters and cameras
• Demographic recognition, Age, Gender and Ethnicity
• Location-based heat mapping and points of engagement

Omni Photobooth – An AI Upgrade to our existing interactive Photobooth gives users better pictures, backgrounds, and customizations. As well we have also launched new Augmented Reality and Avatar solutions to engage with destinations, events, and much more. Users can select custom avatars and even connect Augmented Reality and GIF-based experiences. This is the next generation of engagement and data acquisition as well as built to connect event and high-traffic areas into brand experience opportunities. Mobile Kiosks, Mobile Visitor Centers, Kiosks, Mobile, and Soon Digital Signage.  These tools allow you to take pop-up experiences to another level.

OMNI Advertising Engine – Connect your website advertising or other channels through any Kiosk, Videowall, Signage or Mobile. Ensuring a solid revenue base for our customers and new and advanced features for impression tracking and reporting. 

Ticketing and Passes –  We continue to expand our integration with Bandwango and Ticketing systems that ensure Engagement to Transaction opportunities. New features and options will start coming out in Q1, including Kiosk and Mobile transactions, that allow you to keep more revenue.

• Bandwango, continued integration with all our product lines, and abilities in 2025 to provide direct Kiosk transactions, to provide new ways of point of interest revenue creation, tours, and more
• Viator inventory and integration are now built into our platform and easily launched across any product line, Kiosk, or Mobile
• Fare Harbor Integration is now open and available, customized by the organization
• Shopify and Revel Integration are upgraded and easy to customize for selling products or for selling custom ticketing product

True AI – Integrated personalization engine built around Open AI (ChatGPT) powering your data to allow visitors to personalize itineraries, answer questions and connect to bookings. Don’t just Stop at Chat, Integrate your content to Voice Activation and even into Omni Avatar for personal human-to-human contact.

AI Chatbot integration – Including many of the top Travel-based AI products, Google, Matador Network, Satisfy Labs, Guide Geek, and more.  Easily integrate any Database or AI product into questions, chat, voice, and avatar-based engagement across any of our product lines.

OMNI AI Avatar – New generation Avatar Human experience providing Navigation and Voice communication, Think Alexa but with Face and Communication Skills, All tied to AI and your data.    

OMNI Wayfinding – Upgraded Wayfinding product providing point-to-point navigation, sharing, and Mobile sharing tools for Navigation around the city, malls, ski areas, convention halls, and more.  Now with integrated tools in the Omni Platform for easy map changes and new ways of sharing maps on any type of location or property

OMNI Survey Upgrade – Our new Survey Engine will ensure more consistency across platform forms, easy pop-up tools, and even new ways of integrating with your current systems.  Mail Chimp and many others to keep things consistent and data easy to track and manage.

Omni Guestbook -Take the old stick pin and map feature and provide a whole new way for guests to engage and utilize mapping to show off their hometown and learn more about yours.  The paper guestbooks might be gone but the fun and engagement continue with new ways to connect and learn more about your guests.   New Google Earth integration and ways to engage visitors with options, sign-ups, and tools to truly build upon visitors wanting to be heard and seen.