An Omnichannel- eCommerce perfect strategy it’s about being everywhere at all times. Because that’s how people are increasingly shopping: Fragmented, hopping from device-to-device, and channel-to-channel.
Omnichannel eCommerce is essential to every market that’s why you need to make them work together as one, delivering the freedom to search and buy from anywhere, at any time. Also, customers should be able to check the status of their orders and check the availability of merchandise at any particular store. In short, they are able to control their own customer experience based on their needs, schedules, and preferences.
It´S All About Software- Omniplatform
Omni Platform is an integrated Customer Communication Management tool focused on providing a multi data, device and social medium marketing solution for Customer Experience. The platform provides your team a simple content management solution and asset control to build stronger connections with Brand, Customer Satisfaction, Retention, Revenue and Reductions in cost.
Omniplatform allows to understand customer conversion rates, demographic data and traffic patterns. It’s totally focused on what customers are doing in each channel, conversion rates, the demographic profiles of the customers,” and how they feel while they’re shopping.
This is a point where website, social media, mobile, Google, Facebook and all other channels become connected. Allowing connection points to turn into points of transaction and education. This is the goal of a omnichannel strategy to extend consistent branding and transaction points no matter the medium or device.
Omniplatform And 3rd Party Integrations
How can OmniPlatform help: Accomplishing the goal is not an overnight conversion it takes a strategy based on turning existing data points and channels into this point of transaction. The first step is to find a centralized solution to consume and extend data. CMS system and responsive design can help with some mobile engagement however on mobile site is usually a reflection of the overall website, the content or experience is not personalized enough to the device. Then as you get into the other channels it usually reflects the design and navigation of whoever sets it up not thinking about the connection of these different solutions. To transform to the omnichannel you have to start with an understanding of devices, then of channels. Mobile first was the start of this but now you have to understand that you will have Kiosk, Digital Signage, Mobile, Tablet etc. Then you have to understand how these interfaces connect, TrueOmni can help you with this migration without having to change your infrastructure just rethink the strategy and extend relevant content by device, location or time of day. Click here to learn more and for a free evaluation.
Solutions Between Omni Platform And Salesforce
Salesforce has evolved from a standard CRM platform, to an all-around solution in managing marketing, sales, social help desk and more.
With the arising competition on the destination side, unique visitor experience plays a vital role to outstand the others. These are some of the digital solution that can integrate with your existing CRM to:
- 訪問者が地図、イベント、リスト情報をできるだけ多く入手できるように
- ゲストにオムニチャネルソリューションを提供し、タッチスクリーンデバイスからモバイル端末やメールにデータを転送できるようにする。
- リアルタイムの分析と人数カウントを提供します
- チケット販売と現地での購入を許可して収益を生み出す
By allowing our Omniplatform to work as a middleman between these 2 systems, we instantaneously provided a more personalized approach to visitor’s informational needs.
The integration provides easy backend access and secured data transfer for the local management while extending solutions to Kiosk, Touch, Digital Display and Videowall technology.
Check out our Case Study of the integration of Salesforce for Macys
Solutions Between Omniplatform And Revel
iPad POSプラットフォームを8年以上リードしてきたREVELは、eコマースプラットフォームにおけるマトリックス型在庫管理を間違いなく新たなレベルへと引き上げました。同社のソリューションは、小規模企業から大企業まで、あらゆる規模の企業の生産性と売上コンバージョン率を向上させる包括的な機能群を提供します。.
旅行業界向けに特化し、オムニチャネルに対応した業界初のeコマースシステムを発表しました。キオスク端末とモバイルアプリに対応した、Revelのフルeコマースソリューションです。この統合により、RevelのPOS（販売時点情報管理）システムが、アトラクションのチケット販売はもちろん、お土産や実物商品の現地販売にも対応する、商品ベースのコマースソリューションへと進化します。.
以下は、今回の提携における主な特徴です。
- Integration with OmniPlatform, Revel and FreedomPay for a more unique experience.
- オムニチャネルソリューション – さまざまなタッチデバイス（個人のモバイルデバイスを含む）からアクセスできる包括的なソリューション。.
- Kiolytics – リアルタイム統計と詳細なレポートを提供する当社独自の分析システム
- 24時間365日のリモート技術サポート、および必要に応じてオンサイトでの技術訪問
Check out our Case Study of the integration of Revel and San Francisco
Solutions Between Omniplatform And Shopify
From the blooming $2.3 trillion e-Commerce sales in 2017, a $2.2 trillion increase by 2021 is expected based on Statistic’s report. We aim to help our retail customers integrate their Shopify stores directly to Kiosks, Touchscreens and mobile devices.
Omniplatform Integration of existing Shopify stores into robust touch and mobile engagement options without having to redo or rethink how the platform is used, or how inventory is managed.
We created a solution to fit any retailer’s strategy and budget built for the next generation of consumers.
- Easily Integrate an existing Shopify store to any Kiosk or Mobile option
- Dedicated branding and navigation to create consistency of connection and commerce
- Allow multi-channel selling – enabling customers to manage purchases at the kiosk or on their personal devices
- Social-based selling and UGC – connect customers and consumers through social channels in-store
- Integrated, easy to install hardware options from table top, standing and wall mount
- 24/7 specialist that can monitor and support both software and hardware
TrueOmni is the only company can have proven experience to build a truly integration solutions across any of your marketing channels with a full and complete strategy for personalization and better profiles for your current and future customers. Contact us and we will help you formulate a solution that fits your needs and goals. We love what we do and are here to help you find a solution that complements your existing systems, affordably and quickly.
info@trueommni.com
