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The Regional Office of Sustainable Tourism (ROOST) serves the Adirondack region of New York, promoting sustainable tourism practices and economic growth. Established to preserve the natural beauty and cultural heritage of the Adirondacks, ROOST focuses on responsible tourism that benefits both visitors and local communities. They offer a range of services, including destination marketing, event planning, and support for local businesses. Visitors can explore the region’s stunning landscapes, outdoor recreational activities, and unique cultural experiences. ROOST aims to enhance the visitor experience while ensuring the long-term sustainability of the Adirondack region.

使用製品

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Cosmic 49” Outdoor

環境

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-Visitor Center

年

2023

主な目標：

ROOST is dedicated to enhancing the visitor experience, focusing on achieving key objectives across multiple areas.

  • True Omni enhances visitor navigation with interactive maps, guiding exploration of Denton’s historic sites and scenic attractions.
  • Provides a fun and memorable way for visitors to capture and share their experiences
  • Collects valuable feedback to improve visitor services and understand preferences
  • Enables visitors to create personalized plans, maximizing their enjoyment of ROOST’s cultural events and outdoor activities.

解決

ROOST partnered with True Omni to implement:

ハードウェア

  • One 49” interactive outdoor kiosk placed at a key location. This unit offers visitors easy access to maps, surveys, instant photo spots, and more.

ソフトウェア

  • CMS：プラットフォームを横断してデジタルコンテンツの作成、管理、配信を効率化し、一貫した訪問者エンゲージメントを確保します。.
  • データツール：データの効率的な収集、処理、活用を可能にし、業務上の意思決定と訪問者の体験を向上させます。.
  • The Data Calendar and Events module ensures efficient event tracking and scheduling, optimizing planning and participation for enhanced visitor engagement and operational efficiency.

モジュール

  • Maps module provides interactive guides for easy navigation of Mobile’s key sites and amenities.
  • The Photo Booth module offers visitors a fun, interactive way to capture and share memories of their Mobile experience.
  • Guestbook & Survey module collects valuable visitor feedback to help improve services and offerings.
  • Itinerary Builder module enables visitors to craft personalized plans for optimizing their time spent in Mobile.