Upgrading interactive experiences for leading hospitality, travel, and retails businesses

TrueOmni is the go-to solution for businesses that need an Omni Platform that syncs with their existing systems, and custom hardware solutions to fit every space with ease.

Products Used

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Cosmic II

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Video Wall 3×2

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Video Wall 2×3

Enviroment

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Airport

Year

2023

Challenge

Choose from a range of hardware, Choose from a range of hardware, including IVE Kiosk, the world’s most advanced tourism and travel kiosk. All hardware can be customized for your location and comes with a 3 year warranty.

Choose from a range of hardware, Choose from a range of hardware, including IVE Kiosk, the world’s most advanced tourism and travel kiosk. All hardware can be customized for your location and comes with a 3 year warranty.

Solution

Pittsburg collaborated with True Omni for a transformative solution: 

Hardware

  • Interactive Kiosks: Placed key areas, providing real-time maps, events, and dining options.
  • Videowalls: Immersive displays in high-traffic zones showcasing Pittsburgh’s culture and attractions.

Software

  • Simpleview CRM Integration connecting directly to the Omni Platform for automatic updates. 
  • Data Tools: Tracking visitor interactions for valuable insights into preferences.
  • Data & Events: Curated databases for updated attraction and event information.
  • Analytics: Data analysis revealing peak times, popular spots, and trends.

Extensions

  • Advertising: Targeted promotions from local businesses for visitor engagement.
  • Maps: Interactive navigation with highlighthed points of interest.
  • Itinerary Builder: Personalized schedules based on interests and available events.
  • Photobooth: Offering playful interactions, capturing the essence of Pittsburgh’s creativity and spirit.
  • Guestbook & Survey: Interactive feedback system for visitor and input.

Key Results

Pittsburgh aimed to elevate its visitor experience by:

  • Personalization: Tailoring experiences to individual preferences for discovering unique city offering
  • Accessibility: Using technology for easy access to information, catering to diverse visitor needs.
  • Data Insights: Gathering data on behaviors, preferences, and interactions to inform future enhancements.

Ready to modernize your current services with TrueOmni?