{"id":57018,"date":"2026-06-01T15:11:22","date_gmt":"2026-06-01T15:11:22","guid":{"rendered":"http:\/\/trueomni.com\/?p=57018"},"modified":"2026-05-27T19:55:34","modified_gmt":"2026-05-27T19:55:34","slug":"the-true-cost-of-the-check-in-line","status":"publish","type":"post","link":"https:\/\/trueomni.com\/french\/blog\/the-true-cost-of-the-check-in-line\/","title":{"rendered":"Le v\u00e9ritable co\u00fbt de la file d&#039;attente \u00e0 l&#039;enregistrement\u00a0: pourquoi votre attente \u00e0 la r\u00e9ception vous co\u00fbte plus cher que vous ne le pensez"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"57018\" class=\"elementor elementor-57018\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1eac14dc elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"1eac14dc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-12420318\" data-id=\"12420318\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-10e0ecd2 elementor-widget__width-initial elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"10e0ecd2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>It\u2019s 11:07 PM. Guests are waiting, and your team is doing their best. Long hotel check-in wait times leak revenue and loyalty. Here is what a simple 5-minute queue actually costs your property.<\/p><p><span style=\"font-weight: 400;\">But here\u2019s the part most hotels miss: the check-in line isn\u2019t just a delay; it\u2019s a hidden cost across your entire operation.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f97648f elementor-widget__width-initial elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"f97648f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>The Reality Behind the Line<br \/><\/strong><\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94ea313 elementor-widget__width-initial elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"94ea313\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>At a typical hotel:<\/p>\n<ul>\n<li>Peak wait times hit <strong>5 to 7 minutes<\/strong>.<\/li>\n<li>That adds up to <strong>tens of thousands of guest minutes<\/strong> wasted per year.<\/li>\n<li>Meanwhile, <strong>70% or more of guests<\/strong> would prefer to skip the front desk entirely.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p>This isn\u2019t really a staffing issue. It\u2019s a structural mismatch between how guests actually want to check in, and how hotels still operate.<\/p>\n<p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cffbe39 elementor-widget__width-initial elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"cffbe39\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><b>Where the Cost Actually Shows Up<br \/><\/b><\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b2e3b4 elementor-widget__width-initial elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"4b2e3b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div>Most hotels track labor. Very few track everything else the line impacts.<\/div>\n<div><br \/>Here\u2019s where those minutes really hit your bottom line:<\/div>\n<p><br \/><strong>1. Labor Pressure<\/strong><br \/>Front desk teams exist largely to manage the queue.<\/p>\n<ul>\n<li>Labor costs continue rising, accounting for <strong>40% to 50% of total hotel operating expenses<\/strong>.<\/li>\n<li>Front desk turnover stays high, sitting at<strong> 60% to 80% annually<\/strong>, and costing up to $5,000 to replace a single agent.<\/li>\n<li>Adding staff rarely fixes peak congestion, and you simply cannot &#8220;staff your way out&#8221; of a physical line.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p><strong>2. Guest Satisfaction Drops<\/strong><\/p>\n<p>Wait time is one of the most sensitive parts of the stay.<\/p>\n<ul>\n<li>Longer waits equal measurable, steep drops in satisfaction.<\/li>\n<li>In fact, data shows a <strong>47% drop in guest satisfaction<\/strong> the exact moment a check-in wait exceeds 5 minutes.<\/li>\n<li>This immediate drop directly impacts your online reviews, TripAdvisor rankings, and repeat bookings.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa78fd3 elementor-widget elementor-widget-image\" data-id=\"fa78fd3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-src=\"https:\/\/trueomni.com\/wp-content\/uploads\/2026\/05\/The-True-Cost-of-the-Check-In-Line-Image-01-768x576.png\" data-srcset=\"https:\/\/trueomni.com\/wp-content\/uploads\/2026\/05\/The-True-Cost-of-the-Check-In-Line-Image-01-768x576.png 768w, https:\/\/trueomni.com\/wp-content\/uploads\/2026\/05\/The-True-Cost-of-the-Check-In-Line-Image-01-300x225.png 300w, https:\/\/trueomni.com\/wp-content\/uploads\/2026\/05\/The-True-Cost-of-the-Check-In-Line-Image-01-16x12.png 16w, https:\/\/trueomni.com\/wp-content\/uploads\/2026\/05\/The-True-Cost-of-the-Check-In-Line-Image-01-32x24.png 32w, https:\/\/trueomni.com\/wp-content\/uploads\/2026\/05\/The-True-Cost-of-the-Check-In-Line-Image-01-600x450.png 600w, https:\/\/trueomni.com\/wp-content\/uploads\/2026\/05\/The-True-Cost-of-the-Check-In-Line-Image-01.png 1024w\" width=\"768\" height=\"576\" class=\"attachment-medium_large size-medium_large wp-image-57026 lazyload\" alt=\"\" sizes=\"(max-width: 768px) 100vw, 768px\"><noscript><img decoding=\"async\" width=\"768\" height=\"576\" src=\"https:\/\/trueomni.com\/wp-content\/uploads\/2026\/05\/The-True-Cost-of-the-Check-In-Line-Image-01-768x576.png\" class=\"attachment-medium_large size-medium_large wp-image-57026\" alt=\"\" srcset=\"https:\/\/trueomni.com\/wp-content\/uploads\/2026\/05\/The-True-Cost-of-the-Check-In-Line-Image-01-768x576.png 768w, https:\/\/trueomni.com\/wp-content\/uploads\/2026\/05\/The-True-Cost-of-the-Check-In-Line-Image-01-300x225.png 300w, https:\/\/trueomni.com\/wp-content\/uploads\/2026\/05\/The-True-Cost-of-the-Check-In-Line-Image-01-16x12.png 16w, https:\/\/trueomni.com\/wp-content\/uploads\/2026\/05\/The-True-Cost-of-the-Check-In-Line-Image-01-32x24.png 32w, https:\/\/trueomni.com\/wp-content\/uploads\/2026\/05\/The-True-Cost-of-the-Check-In-Line-Image-01-600x450.png 600w, https:\/\/trueomni.com\/wp-content\/uploads\/2026\/05\/The-True-Cost-of-the-Check-In-Line-Image-01.png 1024w\" sizes=\"(max-width: 768px) 100vw, 768px\"><\/noscript>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a9a5760 elementor-widget__width-initial elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"a9a5760\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>\u00a0<\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64c6f22 elementor-widget__width-initial elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"64c6f22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div>\u00a0<\/div>\n<div><strong>3. Loyalty Risk<\/strong><\/div>\n<div>Your most valuable guests often arrive late, and tired.<\/div>\n<ul>\n<li>A bad arrival moment is highly visible and sets a negative tone for the entire stay.<\/li>\n<li>These negative experiences ripple far beyond one stay, threatening long-term guest lifetime value.<\/li>\n<\/ul>\n<div>\u00a0<\/div>\n<div><strong>4. Missed Revenue at Arrival<\/strong><\/div>\n<div>Check-in is a prime conversion moment.<\/div>\n<ul>\n<li>At the desk, you see incredibly low upsell engagement. Busy agents prioritize speed over selling, meaning hotels monetize less than 5% of potential upgrades.<\/li>\n<li>In a smoother, digital flow like <a href=\"https:\/\/trueomni.com\/french\/nexi\/\">TrueOmni&#8217;s NEXI self-service platform<\/a>, you get significantly higher conversion.<\/li>\n<li>When guests can browse options visually on a screen, they are <strong>3x more likely to accept an upsell<\/strong>, driving up to <strong>70% more revenue per transaction<\/strong>. Same guest, different experience, and a very different revenue outcome.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p><strong>5. Service Recovery Costs<\/strong><\/p>\n<p>When the arrival experience starts poorly, hotels are forced to compensate later.<\/p>\n<ul>\n<li>Free upgrades<\/li>\n<li>Late checkouts<\/li>\n<li>Waived parking or resort fees<\/li>\n<li>Comped drinks at the bar<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p>These small, apologetic gestures quietly add up to thousands of dollars in lost margins across the year.<\/p>\n<p>\u00a0<\/p>\n<p><strong>6. The Revenue You Never See<\/strong><\/p>\n<p>This is the biggest blind spot of all. Guests stuck in line do not:<\/p>\n<ul>\n<li>Book on-property activities.<\/li>\n<li>Explore property offerings or dining.<\/li>\n<li>Extend their stay.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p>The loss isn\u2019t just operational; it\u2019s experiential and financial.<\/p>\n<p><em>(For complex destination properties, visitor centers, and resorts, this compounding friction also affects ticket lines, which can be solved using <a href=\"https:\/\/trueomni.com\/french\/ive\/\">TrueOmni&#8217;s IVE interactive platform<\/a>).<\/em><\/p>\n<p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c313c0 elementor-widget__width-initial elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"6c313c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><b>A Simple Way to Think About It<br \/><\/b><\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6da4704 elementor-widget__width-initial elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"6da4704\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div>If you remember one thing:<\/div>\n<div>\u00a0<\/div>\n<div>Every minute a guest waits impacts multiple parts of your business at once. It affects not just labor, but revenue, satisfaction, and loyalty.<\/div>\n<div>\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fcbba70 elementor-widget__width-initial elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"fcbba70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>Why Common Fixes Fall Short<br \/><\/strong><\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ae0160 elementor-widget__width-initial elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"8ae0160\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div role=\"presentation\">\n<div>Most hotels try:<\/div>\n<ul>\n<li>Adding more staff.<\/li>\n<li>Improving employee training.<\/li>\n<li>Pushing brand-specific mobile keys.<\/li>\n<\/ul>\n<div>\u00a0<\/div>\n<div>All of these are helpful, but none of them solve the core issue. The problem isn\u2019t your team&#8217;s effort. It\u2019s the check-in model itself.<\/div>\n<div>\u00a0<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50a7a7c elementor-widget__width-initial elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"50a7a7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><b>What\u2019s Changing<br \/><\/b><\/h4>\n<p>Hotels that are successfully improving this aren\u2019t just optimizing the desk; they are <strong>changing the channel<\/strong>.<\/p>\n<ul>\n<li>They let guests who want speed move quickly through self-service.<\/li>\n<li>They free up valuable staff to focus on higher-value, high-touch interactions.<\/li>\n<li>They turn arrival into a smoother, more flexible, and digital experience.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d99ec5 elementor-widget elementor-widget-image\" data-id=\"0d99ec5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-src=\"https:\/\/trueomni.com\/wp-content\/uploads\/2026\/05\/The-True-Cost-of-the-Check-In-Line-Image-02-768x576.png\" data-srcset=\"https:\/\/trueomni.com\/wp-content\/uploads\/2026\/05\/The-True-Cost-of-the-Check-In-Line-Image-02-768x576.png 768w, https:\/\/trueomni.com\/wp-content\/uploads\/2026\/05\/The-True-Cost-of-the-Check-In-Line-Image-02-300x225.png 300w, https:\/\/trueomni.com\/wp-content\/uploads\/2026\/05\/The-True-Cost-of-the-Check-In-Line-Image-02-16x12.png 16w, https:\/\/trueomni.com\/wp-content\/uploads\/2026\/05\/The-True-Cost-of-the-Check-In-Line-Image-02-32x24.png 32w, https:\/\/trueomni.com\/wp-content\/uploads\/2026\/05\/The-True-Cost-of-the-Check-In-Line-Image-02-600x450.png 600w, https:\/\/trueomni.com\/wp-content\/uploads\/2026\/05\/The-True-Cost-of-the-Check-In-Line-Image-02.png 1024w\" width=\"768\" height=\"576\" class=\"attachment-medium_large size-medium_large wp-image-57027 lazyload\" alt=\"\" sizes=\"(max-width: 768px) 100vw, 768px\"><noscript><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"576\" src=\"https:\/\/trueomni.com\/wp-content\/uploads\/2026\/05\/The-True-Cost-of-the-Check-In-Line-Image-02-768x576.png\" class=\"attachment-medium_large size-medium_large wp-image-57027\" alt=\"\" srcset=\"https:\/\/trueomni.com\/wp-content\/uploads\/2026\/05\/The-True-Cost-of-the-Check-In-Line-Image-02-768x576.png 768w, https:\/\/trueomni.com\/wp-content\/uploads\/2026\/05\/The-True-Cost-of-the-Check-In-Line-Image-02-300x225.png 300w, https:\/\/trueomni.com\/wp-content\/uploads\/2026\/05\/The-True-Cost-of-the-Check-In-Line-Image-02-16x12.png 16w, https:\/\/trueomni.com\/wp-content\/uploads\/2026\/05\/The-True-Cost-of-the-Check-In-Line-Image-02-32x24.png 32w, https:\/\/trueomni.com\/wp-content\/uploads\/2026\/05\/The-True-Cost-of-the-Check-In-Line-Image-02-600x450.png 600w, https:\/\/trueomni.com\/wp-content\/uploads\/2026\/05\/The-True-Cost-of-the-Check-In-Line-Image-02.png 1024w\" sizes=\"(max-width: 768px) 100vw, 768px\"><\/noscript>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e3eb6ee elementor-widget__width-initial elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"e3eb6ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div>\u00a0<\/div>\n<h4><b>En r\u00e9sum\u00e9<\/b><\/h4>\n<div>The check-in line isn\u2019t just an inconvenience. It\u2019s a compounding, daily cost across your entire operation.<\/div>\n<div>\u00a0<\/div>\n<div>The real opportunity isn\u2019t managing the line better. It is reducing the need for it altogether.<\/div>\n<div><br \/>If you\u2019re evaluating your own operation, start with one simple question:<\/div>\n<div>\u00a0<\/div>\n<div><strong>How many guest minutes are being lost in your line today, and what are they really worth to your bottom line?<\/strong><\/div>\n<div>\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-fd8d7cf e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"fd8d7cf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pour les h\u00f4tels accueillant des congr\u00e8s, des \u00e9quipages de compagnies a\u00e9riennes, des mariages ou des groupes en pr\u00e9-s\u00e9jour de croisi\u00e8re, le plus grand d\u00e9fi op\u00e9rationnel n&#039;est pas le taux d&#039;occupation, mais la compression des arriv\u00e9es.<\/p>","protected":false},"author":26,"featured_media":57031,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"_thinkrank_schema_form_data":"","_thinkrank_selected_schema_type":"","_thinkrank_additional_schemas":"","_thinkrank_canonical_url":"","_thinkrank_og_title":"","_thinkrank_og_description":"","_thinkrank_og_image":"","_thinkrank_twitter_title":"","_thinkrank_twitter_description":"","_thinkrank_twitter_image":"","_thinkrank_imported_from":"","_thinkrank_focus_keywords":[],"_thinkrank_focus_keyword":"","_thinkrank_robots_meta_enabled":0,"_thinkrank_robots_meta":"","_thinkrank_advanced_robots_meta":"","_thinkrank_exclude_from_search":0,"_thinkrank_exclude_from_archives":0,"_thinkrank_primary_category":0,"footnotes":""},"categories":[12],"tags":[156,150,34,1096,35,526],"class_list":["post-57018","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-guest-experience","tag-hospitality","tag-hotel","tag-hotel-check-in","tag-kiosk","tag-revenue"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.9 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>The True Cost of the Hotel Check-In Line<\/title>\n<meta name=\"description\" content=\"Long hotel check-in wait times leak revenue and loyalty. 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