{"id":49941,"date":"2025-06-04T18:06:29","date_gmt":"2025-06-04T18:06:29","guid":{"rendered":"http:\/\/trueomni.com\/?p=49941"},"modified":"2025-06-09T15:52:40","modified_gmt":"2025-06-09T15:52:40","slug":"press-release-true-omni-announces-launch-of-nexi","status":"publish","type":"post","link":"https:\/\/trueomni.com\/french\/press-release\/press-release-true-omni-announces-launch-of-nexi\/","title":{"rendered":"COMMUNIQU\u00c9 DE PRESSE : TrueOmni annonce le lancement de NEXI, des bornes libre-service r\u00e9volutionnaires bas\u00e9es sur l&#039;IA"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"49941\" class=\"elementor elementor-49941\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-16a6e38b elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"16a6e38b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3fe2266e\" data-id=\"3fe2266e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1cfe51f elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"1cfe51f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Scottsdale, AZ. <strong>(June 4, 2025)<\/strong> \u2013 True Omni, a Scottsdale, AZ-based interactive experience company, today announced the launch of <a href=\"https:\/\/trueomni.com\/french\/nexi-check-in-check-out-kiosk\/\">NEXI<\/a>, their groundbreaking first-generation AI self-service check-in\/check-out kiosk solution. This innovative platform introduces advanced AI Avatar technology, transforming the hospitality and retail experience by providing personalized, intelligent customer service automation.<\/span><\/p>\n<p><b>\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">NEXI represents a significant leap forward in self-service technology, combining True Omni&#8217;s proven multi-device digital engagement Omniplatform with cutting-edge artificial intelligence to create an intuitive, human-centered interaction experience. The AI Avatar feature provides customers with real-time assistance, personalized recommendations, and seamless transaction processing, all while maintaining the efficiency and convenience of automated service.<\/span><\/p>\n<p><b>\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">&#8220;NEXI is the culmination of our commitment to revolutionizing customer engagement through intelligent technology,&#8221; said Douglas Ralston, CEO of True Omni. &#8220;The integration of AI Avatar technology doesn&#8217;t just streamline the check-in and check-out process \u2013 it creates a personalized experience that feels natural and helpful. Our customers can now offer 24\/7 service with the warmth and intelligence of human interaction, powered by advanced AI.&#8221;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The NEXI platform features:<\/span><\/p>\n<p><b>\u00a0<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">AI Avatar Technology: Lifelike digital assistants that provide personalized customer service and support<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Seamless Check-In\/Check-Out: Streamlined processes for hospitality, retail, and service environments<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Multi-Language Support: AI avatars communicate in multiple languages for diverse customer bases<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Real-Time Analytics: Comprehensive data insights to optimize customer experience and operations<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integration Capabilities: Compatible with existing PMS, POS, and CRM systems<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">24\/7 Availability: Round-the-clock service without staffing constraints<\/span><\/li>\n<\/ul>\n<p><b>\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Hotels, retail locations, and service-based businesses can now provide consistent, high-quality customer service while reducing operational costs and improving efficiency. The AI Avatar technology learns from each interaction, continuously improving its ability to assist customers and resolve inquiries.<\/span><\/p>\n<p><b>\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0&#8220;<strong>The future of customer service is here with NEXI,<\/strong>&#8221; added Douglas Ralston. &#8220;We&#8217;re not replacing human interaction \u2013 we&#8217;re enhancing it by providing intelligent, always-available support that complements traditional service models. This technology allows our clients to scale their customer service capabilities while maintaining the personal touch that customers value.&#8221;<br \/><br \/><\/span><\/p>\n<p><span style=\"font-weight: 400;\">NEXI is available immediately for deployment across hospitality, retail, and commercial environments. Early adopters have reported significant improvements in revenue and operational efficiency.\u00a0<\/span><\/p>\n<p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7c4986 elementor-widget elementor-widget-heading\" data-id=\"d7c4986\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><b>\u00c0 propos de True Omni\u00a0:  <\/b><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6939189 elementor-widget elementor-widget-text-editor\" data-id=\"6939189\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Son si\u00e8ge social se trouve \u00e0 Scottsdale, en Arizona, <a href=\"https:\/\/trueomni.com\/french\/\"><strong>V\u00e9ritable Omni<\/strong><\/a> is a SaaS-based Digital Experience Hardware and Software Platform company, focused on providing easy-to-use turnkey interactive solutions for in-destination, on-property, and retail environments. With some of the biggest brands in the world utilizing True Omni&#8217;s engagement platform, True Omni provides consistent, easy-to-deploy, and managed software and hardware solutions while connecting turnkey content and self-service tools to any device. <\/span><a href=\"https:\/\/trueomni.com\/french\/\"><span style=\"font-weight: 400;\">https:\/\/www.trueomni.com\/<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Scottsdale, Arizona (4 juin 2025) \u2013 True Omni, entreprise d&#039;exp\u00e9riences interactives bas\u00e9e \u00e0 Scottsdale, en Arizona, a annonc\u00e9 aujourd&#039;hui le lancement de NEXI, sa solution r\u00e9volutionnaire de bornes interactives d&#039;enregistrement et de d\u00e9part en libre-service, bas\u00e9e sur l&#039;IA. Cette plateforme innovante int\u00e8gre une technologie d&#039;avatar IA avanc\u00e9e, transformant l&#039;exp\u00e9rience client dans les secteurs de l&#039;h\u00f4tellerie et du commerce de d\u00e9tail gr\u00e2ce \u00e0 une automatisation du service client personnalis\u00e9e et intelligente. NEXI repr\u00e9sente une avanc\u00e9e majeure dans le domaine du libre-service, combinant la plateforme Omniplatform de True Omni, \u00e9prouv\u00e9e pour l&#039;engagement num\u00e9rique multi-appareils, avec une intelligence artificielle de pointe pour cr\u00e9er une exp\u00e9rience d&#039;interaction intuitive et centr\u00e9e sur l&#039;humain. La fonctionnalit\u00e9 d&#039;avatar IA offre aux clients une assistance en temps r\u00e9el, des recommandations personnalis\u00e9es et un traitement des transactions fluide, tout en conservant l&#039;efficacit\u00e9 et la commodit\u00e9 d&#039;un service automatis\u00e9. \u201c NEXI est l&#039;aboutissement de notre engagement \u00e0 r\u00e9volutionner l&#039;engagement client gr\u00e2ce \u00e0 la technologie intelligente \u201d, a d\u00e9clar\u00e9 Douglas Ralston, PDG de True Omni. \u201c L&#039;int\u00e9gration de la technologie d&#039;avatar IA ne se contente pas de simplifier les proc\u00e9dures d&#039;arriv\u00e9e et de d\u00e9part\u00a0; elle cr\u00e9e une exp\u00e9rience personnalis\u00e9e, naturelle et utile. Nos clients peuvent d\u00e9sormais offrir un service 24\u00a0h\/24 et 7\u00a0j\/7, alliant la chaleur et l&#039;intelligence d&#039;une interaction humaine gr\u00e2ce \u00e0 une IA avanc\u00e9e. \u201d La plateforme NEXI propose les fonctionnalit\u00e9s suivantes\u00a0: Technologie d&#039;avatar IA\u00a0: des assistants num\u00e9riques r\u00e9alistes qui fournissent un service client et une assistance personnalis\u00e9s\u00a0; Arriv\u00e9e\/D\u00e9part simplifi\u00e9s\u00a0: des processus rationalis\u00e9s pour l&#039;h\u00f4tellerie, le commerce de d\u00e9tail et les services\u00a0; Prise en charge multilingue\u00a0: les avatars IA communiquent en plusieurs langues pour s&#039;adapter \u00e0 une client\u00e8le diversifi\u00e9e\u00a0; Analyses en temps r\u00e9el\u00a0: des donn\u00e9es compl\u00e8tes pour optimiser l&#039;exp\u00e9rience client et les op\u00e9rations\u00a0; Int\u00e9gration\u00a0: compatible avec les syst\u00e8mes PMS, POS et CRM existants\u00a0; Disponibilit\u00e9 24\u00a0h\/24 et 7\u00a0j\/7\u00a0: un service continu sans contraintes de personnel. Les h\u00f4tels, les commerces et les entreprises de services peuvent d\u00e9sormais offrir un service client constant et de haute qualit\u00e9, tout en r\u00e9duisant leurs co\u00fbts op\u00e9rationnels et en am\u00e9liorant leur efficacit\u00e9. La technologie d&#039;avatar IA apprend de chaque interaction, am\u00e9liorant continuellement sa capacit\u00e9 \u00e0 assister les clients et \u00e0 r\u00e9pondre \u00e0 leurs questions. \u201c\u00a0L&#039;avenir du service client est arriv\u00e9 avec NEXI\u00a0\u201d, a ajout\u00e9 Douglas Ralston. \u201c Nous ne rempla\u00e7ons pas l&#039;interaction humaine, nous l&#039;enrichissons en fournissant une assistance intelligente et toujours disponible, compl\u00e9mentaire aux mod\u00e8les de service traditionnels. Cette technologie permet \u00e0 nos clients d&#039;accro\u00eetre leurs capacit\u00e9s de service client tout en pr\u00e9servant le contact humain si pr\u00e9cieux pour leurs clients. \u201d NEXI est disponible imm\u00e9diatement pour un d\u00e9ploiement dans les secteurs de l&#039;h\u00f4tellerie, du commerce de d\u00e9tail et des entreprises. Les premiers utilisateurs ont constat\u00e9 des am\u00e9liorations significatives de leur chiffre d&#039;affaires et de leur efficacit\u00e9 op\u00e9rationnelle. \u00c0 propos de True Omni\u00a0: Bas\u00e9e \u00e0 Scottsdale, en Arizona, True Omni est une entreprise SaaS sp\u00e9cialis\u00e9e dans les plateformes mat\u00e9rielles et logicielles d&#039;exp\u00e9rience num\u00e9rique. Elle propose des solutions interactives cl\u00e9s en main, simples d&#039;utilisation, pour les destinations touristiques, les \u00e9tablissements h\u00f4teliers et les commerces. Comptant parmi ses utilisateurs certaines des plus grandes marques mondiales, True Omni fournit des solutions logicielles et mat\u00e9rielles coh\u00e9rentes, faciles \u00e0 d\u00e9ployer et \u00e0 g\u00e9rer, tout en connectant des contenus cl\u00e9s en main et des outils en libre-service \u00e0 tous les appareils. https:\/\/www.trueomni.com\/<\/p>","protected":false},"author":4,"featured_media":49947,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"_thinkrank_schema_form_data":"","_thinkrank_selected_schema_type":"","_thinkrank_additional_schemas":"","_thinkrank_canonical_url":"","_thinkrank_og_title":"","_thinkrank_og_description":"","_thinkrank_og_image":"","_thinkrank_twitter_title":"","_thinkrank_twitter_description":"","_thinkrank_twitter_image":"","_thinkrank_imported_from":"","_thinkrank_focus_keywords":[],"_thinkrank_focus_keyword":"","_thinkrank_robots_meta_enabled":0,"_thinkrank_robots_meta":"","_thinkrank_advanced_robots_meta":"","_thinkrank_exclude_from_search":0,"_thinkrank_exclude_from_archives":0,"_thinkrank_primary_category":0,"footnotes":""},"categories":[25],"tags":[254,253,251,255,257,179,256,252,258,259,260,215,250],"class_list":["post-49941","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-press-release","tag-ai-avatar-technology","tag-ai-self-service-kiosks","tag-automated-check-in","tag-automated-check-out","tag-hospitality-technology","tag-hotel-kiosk","tag-nexi","tag-revenue-generating-kiosk","tag-self-service-solutions","tag-smart-check-in","tag-smart-check-out","tag-travel-tech","tag-true-omni"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.9 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>PRESS RELEASE: TrueOmni Announces Launch of NEXI<\/title>\n<meta name=\"description\" content=\"Today, TrueOmni announced the launch of NEXI, their groundbreaking first-generation AI self-service check-in\/check-out kiosk solution.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/trueomni.com\/french\/press-release\/press-release-true-omni-announces-launch-of-nexi\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PRESS RELEASE: TrueOmni Announces Launch of NEXI, Revolutionary AI Self-Service Kiosks\" \/>\n<meta property=\"og:description\" content=\"Today, TrueOmni announced the launch of NEXI, their groundbreaking first-generation AI self-service check-in\/check-out kiosk solution.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/trueomni.com\/french\/press-release\/press-release-true-omni-announces-launch-of-nexi\/\" \/>\n<meta property=\"og:site_name\" content=\"TrueOmni\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/trueomni\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-06-04T18:06:29+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-09T15:52:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/trueomni.com\/wp-content\/uploads\/2025\/06\/tourists-going-through-check-process-hotel-reception-desk-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1440\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Douglas Ralston\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Douglas Ralston\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/trueomni.com\\\/press-release\\\/press-release-true-omni-announces-launch-of-nexi\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/trueomni.com\\\/press-release\\\/press-release-true-omni-announces-launch-of-nexi\\\/\"},\"author\":{\"name\":\"Douglas Ralston\",\"@id\":\"http:\\\/\\\/trueomni.com\\\/#\\\/schema\\\/person\\\/62d3a64ebab301544f2b59a3514f62a4\"},\"headline\":\"PRESS RELEASE: TrueOmni Announces Launch of NEXI, Revolutionary AI Self-Service 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