1.0TrueOmnihttps://trueomni.com/frenchDouglas Ralstonhttps://trueomni.com/french/author/ksevilla/rich600338<blockquote class="wp-embedded-content" data-secret="oUSNln1vHJ"><a href="https://trueomni.com/french/case-study/los-angeles/">Los Angeles</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://trueomni.com/french/case-study/los-angeles/embed/#?secret=oUSNln1vHJ" width="600" height="338" title="« Los Angeles » — TrueOmni" data-secret="oUSNln1vHJ" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script> /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); //# sourceURL=https://trueomni.com/wp-includes/js/wp-embed.min.js </script>https://trueomni.com/wp-content/uploads/2021/01/losangels.png318339The continuous empowerment of Los Angeles’ tourism sector has helped them achieved an upward visitor statistical trend. Since 2017’s 48.5 million visitor record, tourism has hit an all-time high of 50 million visitors in 2018. And after eight years in a row of continuous tourism growth, it is imperative to ensure they serve their local and international visitors with a global visitor service solution. Key Goals: With the drastic number of visitors coming in and out of the airports, terminals and welcome centers, one admin-per-visitor is no longer possible. There is a growing need to find a robust kiosk solution to answer and automate the process of entertaining visitors – this is when LA Tourism knew they needed help. Few of the goals involved:   Providing self-service options to visitors arriving in the airport, welcome centers and other high traffic areas. Generate revenue through advertisements and ticketing. Easily Integrate with their existing CRM. Basic functionalities inclusive of events listing,interactive mapping, and nearby attractions. Real-time analytics to identify customer’s needs during the stay. Reliable technical support. Solution: TrueOmni created a contemporary solution in solving LA Tourism’s desire in showcasing their destination through host properties. Through the extensive use of modern touch technology, LA Tourism had the benefit of both worlds: income generation while educating the visitors and providing virtualized solutions for their host properties. Here are some of the features provided: Core functionality: Provision of Kiosks and host properties in several locations such as the convention center, hotel lobbies, airport, and other high traffic areas. Integration with existing CRM – Salesforce and Google DFP for advertising properties. Interactive mapping solution with complete modules such as events listing, digital guestbook service and what’s nearby. Implemented Kiolytics – a real-time analytic system created for Kiosks by TrueOmni 24/7 technical assistance with remote monitoring.