Industry-Leading Support 24/7

With TrueOmni, you can count on the support you need fast. Benefit from priority phone support plus 3-year warranty and on-site support for TrueOmni hardware.

98% customer satisfaction

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Base de connaissances

Notre bibliothèque d'informations approfondies contient des articles, des guides et répond à toutes vos questions les plus pressantes sur les solutions TrueOmni.

Centre de formation

Vous débutez ? Consultez notre formation pour accéder à des tutoriels et aux meilleures pratiques des experts de l'équipe TrueOmni.

Articles récents

Restez informé(e) des dernières mises à jour et articles de notre équipe d'assistance.

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Billets

Vous rencontrez un problème ou vous avez une question pour notre équipe d'assistance ?

97% of support tickets resolved with 4 hours

24/7 Phone & Online Support

Get help when you need it, without waiting. You have a direct line to your project and account manager that knows your location and hardware.

On-site hardware repair & replacement

Never worry about being stuck with hardware going down. You get fast on-site help with all TrueOmni hardware

3 Year Hardware Warranty

Buy hardware you can trust with the best warranty in the industry.

On-demand Optimizations

Never worry about being stuck with hardware going down. You get fast on- site help with all TrueOmni hardware

Comprehensive knowledge base

Buy hardware you can trust with the best warranty in the industry.

FAQ

Pick the hardware units as well as the features that you want activated and we will integrate with your current Management system. Our team will design the interface and physical wrap for your devices, based on your branding guidelines. Our team will then install all devices and train your staff on-site. 

Nous nous intégrons à des centaines de systèmes – CRM, CMS, PMS, etc. Nous utilisons différentes API et flux de données pour optimiser vos solutions déployées et vous fournir les dernières mises à jour.

We work with new and most hardware devices that are from 3-5 years. For older units and models of digital signage and touchscreens, we provide a media player to power it with True Omni’s platform.

Les prix et les programmes peuvent varier selon les besoins. L'assistance par appareil est disponible à partir de 1 TP4T50 par mois. Vous devenez propriétaire du matériel après 3 ans, que ce soit par location ou par achat.

Yes, we provide 24/7 online support as most resolutions can be done remotely. However, in situations that require onsite visits, we cover 3 years of on-site repairs and hardware warranty with an optional 2-year extension after the initial coverage. For any support inquiries, you can call us at 833-300-6664 ext.2 or email support@trueomni.com

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