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Go Sonoma partnered with TrueOmni to implement a modern digital engagement solution, enhancing visitor experiences across the region’s wineries, cultural attractions, and event hubs. Through cutting-edge kiosk technology and interactive software, Sonoma County is now delivering real-time information and personalized tools for travelers.

Produits utilisés

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Kiosque à portraits

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Kiosque paysager

Environnement

64233-200

OFFICE DE TOURISME

Année

2025

Le défi

  • Need for modern, self-service visitor information points across multiple venues
  • Limited digital tools for itinerary planning and interactive mapping
  • Lack of multilingual support to serve international travelers
  • Missing engagement analytics to understand visitor behavior and optimize marketing effort

Solution

TrueOmni deployed a mix of interactive hardware and software tailored for Sonoma County, including:

  • Wall-Mounted and Tabletop Portrait Touchscreens – Stand with tilting feature for flexible use and High-visibility display 
  • Protective Kiosk Cases for durability and professional presentation
  • VenuIQ Integration: Centralized platform for local attractions, events, and partner promotions
  • Itinéraire: Personalized trip planning tools to help visitors maximize their stay
  • Photomaton: Fun, shareable photo experiences to enhance engagement
  • Google Translate Integration: Seamless multilingual support for international visitors

Results

We delivered all type of results for Sonoma, making sure they have a better interactive experience

  • Increased visitor engagement through self-service kiosks and interactive displays
  • Streamlined trip planning with custom itineraries and real-time event updates
  • Greater accessibility for international travelers with built-in translation features
  • Enhanced marketing opportunities for local businesses through digital promotion
  • Actionable insights with visitor analytics to guide tourism strategy and partnerships
  • Stronger tourism brand presence with modern, interactive experiences across key Sonoma County locations

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