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Crested Butte Chamber of Commerce is a vital organization dedicated to supporting and promoting the business community in Crested Butte, Colorado. Known for its beautiful landscapes and vibrant community, Crested Butte is a destination for outdoor enthusiasts and tourists. The Chamber of Commerce plays a key role in fostering economic growth and development, providing resources and support to local businesses, and organizing community events that attract visitors to the area.

Produits utilisés

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Cosmique II

Environnement

visitor center icon

OFFICE DE TOURISME

Année

2023

Objectif principal :

Enhancing the visitor experience is a primary focus for the Crested Butte Chamber of Commerce. The Chamber has set key goals in the following areas.

  • Interactive and detailed maps highlighting key attractions, dining options, lodging, and accessible routes.
  • Tools for creating personalized itineraries based on visitors' interests, with real-time updates on events and weather.
  • An online guest book for sharing experiences and feedback, along with regular surveys to gather visitor insights and improve services.

Solution:

 

Crested Butte Chamber of Commerce partnered with True Omni to implement:

Matériel

  • 1 43” interactive kiosk placed at key location. This unit offers visitors easy access to maps, surveys, events, and more.

Logiciel

  • A powerful and user-friendly CMS for creating, managing, and optimizing digital content across multiple platforms, ensuring seamless visitor engagement and brand consistency.
  • Advanced data tools for collecting, analyzing, and visualizing visitor data, enabling data-driven decision-making to enhance the visitor experience and operational efficiency.
  • Integration with WordPress to manage and display dynamic data and events, providing an interactive and up-to-date experience for visitors through familiar and flexible content management.
  • Seamless integration with Cortex to leverage AI-driven insights and automation, improving visitor engagement through personalized content and targeted communication.
  • Comprehensive analytics solutions to monitor and measure visitor interactions, campaign performance, and overall engagement, providing actionable insights to refine strategies and achieve business goals.

Extensions

  • Maps: Interactive maps highlighting key attractions, dining options, lodging, and accessible routes, ensuring visitors can easily navigate and explore the area.
  • Itinerary Planning: Tools for creating personalized itineraries based on visitors' interests, with real-time updates on events and weather, enhancing the overall travel experience.
  • Guest Book and Surveys: An online guest book for sharing experiences and feedback, along with regular surveys to gather visitor insights, helping to continuously improve services and visitor satisfaction.

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