Little Rock

Little Rock, Arkansas’ capital, blends rich history and modern amenities along the Arkansas River. Notable attractions include the Clinton Presidential Library, Little Rock Central High School, and the River Market District, complemented by its role as a center for government, healthcare, and education. Products Used Cosmic II Gemini PWA Enviroment Visitor Center Year 2023 Key Goals Key Goals for Enhancing the Visitor Experience in Little Rock:  Leverages visitor data to tailor experiences and optimize event planning. Engages visitors with interactive photo opportunities that boost social media sharing and enhance branding. Provides interactive navigation tools to help visitors easily find and explore attractions and services. Enables visitors to create personalized travel plans, enhancing their experience through convenience and tailored recommendations. Promotes local businesses and events, generating revenue and increasing awareness of available activities and services. Showcases real-time visitor content and social media interactions, enhancing engagement and community connection. Collects valuable visitor feedback to continuously improve the experience and gauge satisfaction. Offers multilingual support, ensuring all visitors can access information and communicate effectively, enhancing inclusivity. Solution Little Rock partnered with True Omni to implement: Hardware Six interactive kiosks and 1 progressive Web App placed at key locations. These units offer visitors easy access to maps, event listings, local services, and more. Software A Content Management System (CMS)Enables seamless updates and management of kiosk content, ensuring timely and accurate information for users. Data Tools Collect insights on visitor behavior and preferences, enabling informed, data-driven decisions. Data & Events management, Keeps visitors informed with real-time local event updates, ensuring they don’t miss any opportunities and enhancing their overall experience. Analytics: Delivers essential insights into how kiosks are used, popular attractions, and visitor demographics, driving informed decisions to optimize the kiosk experience.List Item Extensions Omni Data Events: Facilitates real-time updates and coordination of events across multiple platforms, ensuring visitors have the latest information on local happenings and activities. Photo Booth: Engages visitors with interactive photo opportunities, creating memorable experiences and generating social media content that enhances destination visibility. Maps: Provides easy-to-use, interactive maps that help visitors navigate and explore the area, improving their overall experience and ensuring they find key attractions and amenities. Itinerary: Offers personalized itinerary planning, allowing visitors to tailor their travel experiences to their interests and time, maximizing satisfaction and engagement. Advertising: Delivers targeted advertisements and promotions to visitors, boosting local business exposure and providing relevant offers and information that enhance the visitor’s stay. Social Wall: Showcases user-generated content and social media feeds, creating a dynamic and engaging display that reflects real-time visitor experiences and community interactions. Guestbook & Survey: Collects feedback and visitor opinions through interactive surveys and guestbooks, providing valuable insights for improving services and visitor satisfaction. Google Translate: Provides instant translation services, enabling non-English speaking visitors to access information and navigate the area comfortably, enhancing inclusivity and accessibility. Ready to modernize your current services with TrueOmni?

Somerset County

Somerset County Tourism showcases a wealth of attractions, including historic sites like the Wallace House and Van Horne House, cultural venues such as George Street Playhouse and the Somerset County 4-H Fairgrounds, and natural gems like Sourland Mountain Preserve, Duke Farms, and Delaware and Raritan Canal State Park. Whether exploring history, enjoying the arts, or outdoor activities, visitors find plenty to discover amidst the county’s blend of heritage, culture, and natural beauty, making it a standout destination in central New Jersey. Products Used Cosmic II Cosmic II Gemini Enviroment Visitor Center Year 2023 Key Goal: Somerset County Tourism prioritizes enhancing the visitor experience, focusing on achieving key goals across various areas. Discover Somerset County’s rich history, vibrant arts scene, and scenic outdoor adventures. Share your experiences and help us enhance your visit. Explore Somerset County’s historic sites, cultural venues, and natural beauty. Plan your perfect trip with our guide to attractions, dining, and activities. Capture your Somerset County memories! Pose against scenic backdrops of historic landmarks, lush parks, and bustling shopping districts. Translate our resources into your preferred language for a seamless Somerset County experience. Discover everything our diverse community has to offer. Solution: Somerset County Tourism partnered with True Omni to implement: Hardware two 43” interactive kiosks, one 49” outdoor kiosk, and one 22” tabletop portrait kiosk at strategic locations.These units offers visitors easy access to language assistance, surveys, instant photo spot, and more. Software (CMS) that allows you to easily create, manage, and update digital content across various platforms and devices. Provide robust solutions for collecting, processing, and managing data to enhance decision-making and operational efficiency. Tools enable real-time data collection and event tracking, offering insights into visitor behaviors and trends. Software delivers comprehensive analysis and reporting features, helping you understand and optimize visitor engagement and operational performance. Extensions True Omni’s Guest Book and Surveys module allows visitors to leave feedback, share experiences, and provide valuable insights to improve services and offerings. The Brochure module offers digital access to promotional materials, enabling visitors to explore attractions, events, and services in an interactive format. True Omni’s Photo Booth module lets visitors capture and share memorable moments with customizable backdrops and instant photo options. The Google Translate module integrates multilingual support, providing visitors with seamless access to information in their preferred language. Ready to modernize your current services with TrueOmni?

Crested Butte

Crested Butte Chamber of Commerce is a vital organization dedicated to supporting and promoting the business community in Crested Butte, Colorado. Known for its beautiful landscapes and vibrant community, Crested Butte is a destination for outdoor enthusiasts and tourists. The Chamber of Commerce plays a key role in fostering economic growth and development, providing resources and support to local businesses, and organizing community events that attract visitors to the area. Products Used Cosmic II Enviroment Visitor Center Year 2023 Key Goal: Enhancing the visitor experience is a primary focus for the Crested Butte Chamber of Commerce. The Chamber has set key goals in the following areas. Interactive and detailed maps highlighting key attractions, dining options, lodging, and accessible routes. Tools for creating personalized itineraries based on visitors’ interests, with real-time updates on events and weather. An online guest book for sharing experiences and feedback, along with regular surveys to gather visitor insights and improve services. Solution:   Crested Butte Chamber of Commerce partnered with True Omni to implement: Hardware 1 43” interactive kiosk placed at key location. This unit offers visitors easy access to maps, surveys, events, and more. Software A powerful and user-friendly CMS for creating, managing, and optimizing digital content across multiple platforms, ensuring seamless visitor engagement and brand consistency. Advanced data tools for collecting, analyzing, and visualizing visitor data, enabling data-driven decision-making to enhance the visitor experience and operational efficiency. Integration with WordPress to manage and display dynamic data and events, providing an interactive and up-to-date experience for visitors through familiar and flexible content management. Seamless integration with Cortex to leverage AI-driven insights and automation, improving visitor engagement through personalized content and targeted communication. Comprehensive analytics solutions to monitor and measure visitor interactions, campaign performance, and overall engagement, providing actionable insights to refine strategies and achieve business goals. Extensions Maps: Interactive maps highlighting key attractions, dining options, lodging, and accessible routes, ensuring visitors can easily navigate and explore the area. Itinerary Planning: Tools for creating personalized itineraries based on visitors’ interests, with real-time updates on events and weather, enhancing the overall travel experience. Guest Book and Surveys: An online guest book for sharing experiences and feedback, along with regular surveys to gather visitor insights, helping to continuously improve services and visitor satisfaction. Ready to modernize your current services with TrueOmni?

Explore Ridgeland

Nestled in the heart of Mississippi, Ridgeland offers a unique blend of Southern charm and modern amenities, making it a top destination for travelers. Known for its vibrant cultural scene, scenic outdoor activities, and rich history, Ridgeland attracts thousands of visitors annually. According to the Mississippi Development Authority, tourism in Ridgeland contributed over $100 million to the local economy in 2022, with a 10% increase in visitor numbers compared to the previous year. The city’s hospitality sector, with over 1,200 hotel rooms and numerous dining options, ensures a memorable stay for every guest. Products Used Cosmic II Cosmic II Enviroment Visitor Center Year 2023 Key Goals: 24/7 Information Accessibility – Ensure that visitors have access to essential information at all times, regardless of business hours. Enhanced Visitor Engagement – Increase visitor engagement, entertainment and satisfaction through personalized experiences and interactive digital tools. Streamlined Navigation – Simplify navigation around Ridgeland, making it easier for visitors to find and explore attractions. Comprehensive Visitor Analytics – Gather and analyze data on visitor behavior and preferences to continually improve the tourism experience. Solution Hardware One indoor and one outdoor kiosk both placed strategically key areas, providing real-time maps, itinerary building options as well as finding local attractions, hotels, and dining options. Software Content Management System (CMS): Real-time updates for accurate information delivery as well as integration with Simpleview and WordPress. Data & Events: Curated databases for updated attraction and event information. Analytics: Data analysis revealing peak times, popular spots, and trends. Our very own KIOLYTICS track visitor interactions, and identify trends in each session. Extensions Maps – The kiosks include comprehensive maps that offer detailed directions to key attractions, restaurants, and accommodations, simplifying navigation for tourists. Itinerary Builder – allows visitors to plan their day efficiently, tailoring activities and events to their interests and time constraints with options to send via phone or email Photo Booth – For a touch of fun and personalization, the photo booth feature enables visitors to capture memorable moments and share them instantly on social media, promoting both engagement and Ridgeland’s charm. Uses hashtags to easily gather all the images and with the option to curate them from the backend. Guest Book and Surveys – collects visitor feedback and testimonials, providing valuable insights into visitor satisfaction and areas for improvement. Ready to modernize your current services with TrueOmni?

Shelbyville KY

Shelbyville, Kentucky, founded in 1792 and named after the state’s first governor, Isaac Shelby, has a rich history rooted in agriculture and industry. Known as the “Saddlebred Capital of the World” for its horse breeding and training, Shelbyville blends historical attractions, scenic landscapes, and modern amenities. Visitors can explore sites like the Shelby County Courthouse, enjoy outdoor activities at Red Orchard Park and Guist Creek Lake, and savor local flavors at unique restaurants and bourbon distilleries. With its vibrant events, antique shops, and welcoming atmosphere, Shelbyville is a charming destination in Kentucky’s Bluegrass region. Products Used 55” Cosmic Kiosk (Outdoor) Video Wall 3×3 Enviroment Visitor Center Year 2024 Key Goal: Shelbyville KY prioritizes enhancing the visitor experience,focusing on achieving key goals across various areas. Enhancing the visitor experience through targeted advertising campaigns that highlight the town’s unique attractions, events, and local businesses. Provides detailed maps to guide visitors to key attractions, historical sites, parks, and local amenities, ensuring an enjoyable and seamless experience. Solution: Shelbyville KY partnered with True Omni to implement: Hardware: One 55” outdoor interactive place at key locations.This unit offers visitors easy access to promotions, guides and more. Software: For seamless creation, management, and updating of digital content across multiple platforms and devices. Offers powerful solutions for data collection, processing, and management, enhancing decision-making and operational efficiency. tools for real-time data collection and event tracking provide valuable insights into visitor behaviors and trends. True Omni’s Analytics software offers advanced analysis and reporting capabilities, enabling optimization of visitor engagement and operational performance. Extensions True Omni’s Advertising module empowers businesses and organizations to strategically promote their offerings, events, and services through dynamic digital displays. It enables targeted advertising campaigns that enhance visitor engagement and promote local attractions and businesses effectively. True Omni’s Maps Kiosk module provides interactive maps that guide visitors to key attractions, landmarks, dining options, and amenities within a location. It enhances visitor experience by offering intuitive navigation and information on local points of interest, ensuring visitors can easily explore and enjoy all that the area has to offer. Ready to modernize your current services with TrueOmni?

Visit Pittsburgh

Upgrading interactive experiences for leading hospitality, travel, and retails businesses TrueOmni is the go-to solution for businesses that need an Omni Platform that syncs with their existing systems, and custom hardware solutions to fit every space with ease. Products Used Cosmic II Video Wall 3×2 Video Wall 2×3 Enviroment Airport Year 2023 Challenge Choose from a range of hardware, Choose from a range of hardware, including IVE Kiosk, the world’s most advanced tourism and travel kiosk. All hardware can be customized for your location and comes with a 3 year warranty. Choose from a range of hardware, Choose from a range of hardware, including IVE Kiosk, the world’s most advanced tourism and travel kiosk. All hardware can be customized for your location and comes with a 3 year warranty. Solution Pittsburg collaborated with True Omni for a transformative solution:  Hardware Interactive Kiosks: Placed key areas, providing real-time maps, events, and dining options. Videowalls: Immersive displays in high-traffic zones showcasing Pittsburgh’s culture and attractions. Software Simpleview CRM Integration connecting directly to the Omni Platform for automatic updates.  Data Tools: Tracking visitor interactions for valuable insights into preferences. Data & Events: Curated databases for updated attraction and event information. Analytics: Data analysis revealing peak times, popular spots, and trends. Extensions Advertising: Targeted promotions from local businesses for visitor engagement. Maps: Interactive navigation with highlighthed points of interest. Itinerary Builder: Personalized schedules based on interests and available events. Photobooth: Offering playful interactions, capturing the essence of Pittsburgh’s creativity and spirit. Guestbook & Survey: Interactive feedback system for visitor and input. Key Results Pittsburgh aimed to elevate its visitor experience by: Personalization: Tailoring experiences to individual preferences for discovering unique city offering Accessibility: Using technology for easy access to information, catering to diverse visitor needs. Data Insights: Gathering data on behaviors, preferences, and interactions to inform future enhancements. Ready to modernize your current services with TrueOmni?

Nashville

Nashville, Tennessee, is proud to be a world-renowned destination for music, entertainment, and Southern hospitality. With a vibrant music scene that spans genres and cultures, Nashville offers visitors a truly unique experience. Additionally, the city’s rich history, diverse communities, and vibrant arts scene provide visitors with a multitude of activities and things to do. Nashville’s tourism industry generates over $7 billion in annual revenue, making it a vital contributor to the state’s economy. Products Used Cosmic II Video Wall 3×3 PWA Enviroment Visitor Center Year 2023 Key Goal: Visit Nashville aims to add a technology solution that connects visitors to the city’s unique culture, history, and attractions. The goal is to provide a fun, easy-to-use platform that encourages visitors to explore the destination through programs and engage with the city, along with the following: Provide information on cultural trails, music venues, and historical sites to encourage visitors to engage with the city’s vibrant culture. Allow visitors to create their itineraries and learn about the city’s unique attractions. Collect data on visitor behavior and preferences to enhance the user experience. Include multi-language features to connect with international travelers. Ensure updated and accurate information by location. Provide information on cultural trails, music venues, and historical sites to encourage visitors to engage with the city’s vibrant culture. Allow visitors to create their itineraries and learn about the city’s unique attractions. Collect data on visitor behavior and preferences to enhance the user experience. Include multi-language features to connect with international travelers. Ensure updated and accurate information by location. Solution: In this partnership, we were able to create a custom Progressive Web App and provide a kiosk and video wall solution that offers visitors a unique experience. The solutions include an integrated management platform and custom backend features to provide information and communicate with visitors. Along with these implementations, we have also launched the following features: A custom-built progressive web app that doesn’t require a store download. OMNI notifications to stay in touch with visitors via text, email, and geofencing Brand awareness and promotion. Centralized control and real-time analytics through purpose-built kiosk analytics (Kiolytics). More accurate product updates and pricing in real-time, ensuring consistency of experience. Gather valuable visitor data and detect visitor demographics. Ready to modernize your current services with TrueOmni?

Kentucky

Kentucky, the 26th most populous state in the US, is widely known for Derby being the oldest horse race held continuously in the world – but more than this, visitors will find more interesting options for couples, friends and family. From live music, chef-driven cuisines, museum-hopping, family fun to extreme outdoor activities, there’s always a Kentucky experience available for you. Products Used Cosmic II Enviroment Visitor Center Year 2023 Key Goals: With the growing number of visitors, the State of Kentucky needed a tech provider that would supply sufficient local information on top of what the local welcome center staff can support. This initiative is amining to: Provide local information and pre-made itineraries for visitors and easily have this accessible all around the state Use technology to connect and gather visitor information for future sales and marketing initiatives Support international travelers Promote local shops and tourist spots while finding ways to pay for the initial investment Solution: True Omni was granted the RFP for State Tourism to deploy stand-alone touch units to serve as a central information hub. Hardware 6 indoor standing kiosks: With Cameras, with custom-branded full-body graphic wrap based on Kentucky Tourism’s branding. These units will be spread throughout the State’s Visitor Centers to provide visitors with up-to-date information on what to do and where to go. Software Content Management System (CMS): An integrated platform that allows real-time updates. Data Tools: Data collection tools were implemented to gather information on visitor demographics, behaviors, and preferences. Data & Events: Integrated with the city’s event management systems, ensuring that visitors had access to up-to-date event listings and information. Analytics: Analytic tools to gain valuable insights into visitor preferences and patterns. Extensions Advertising: Feature local businesses and stockholders on any of the screens for brand promotion, as well as return on investment Guestbook and Survey: Gather visitor information and provide rewards as they fill out Kentucky’s custom surveys Photobooth: Custom-made backgrounds, frames and emojis for fun visitor souvenirs while using Kentucky’s hashtags Google: All round integration with Google providing basic local information to users with email and text-to-self capabilities Faces: Demographic recognition feature allowing kiosks to determine the gender, age, and ethnicity of their visitors Ready to modernize your current services with TrueOmni?

Murray

Murray is charming community in western Kentucky, is known for its rich heritage, scenic landscapes, and welcoming spirit. Visitors can explore the historic downtown, shop, dine, and enjoy outdoor activities around Kentucky Lake. Products Used Cosmic II Cosmic II Gemini Enviroment Visitor Center Year 2023 Key Goals: Murray aimed to enhance its visitor experience to boost tourism, engage travelers, and collect valuable data. Key goals included: Improving Accessibility: Providing easy access to information about attractions, events, and services. Enhancing Engagement: Fostering community interaction and feedback. Data-Driven Decisions: Using data to inform marketing and infrastructure decisions. Solution: Murray partnered with True Omni, incorporating: Hardware Three Interactive Kiosks: Strategically placed kiosks provided instant access to maps, event schedules, and local recommendations. Software Content Management System (CMS): Real-time updates for accurate information delivery. Data Tools: Tracking visitor interactions for valuable insights into preferences. Data & Events: Curated databases for updated attraction and event information. Analytics: Data analysis revealing peak times, popular spots, and trends. Extensions Maps: Interactive maps facilitated navigation, highlighting key points of interest, dining options, and essential information. Itinerary Builder: Visitors could plan personalized trips tailored to their interests. Social Wall: User-generated content from social media platforms created a sense of community and encouraged online sharing. Guestbook & Survey: Feedback and surveys provided valuable insights for continual improvements. Ready to modernize your current services with TrueOmni?

Park City

Park City, Utah is proud to offer visitors a diverse range of outdoor experiences, cultural events, and historical attractions throughout the year. From skiing and snowboarding in the winter to hiking and biking in the summer, Park City’s breathtaking landscapes offer something for everyone. Products Used Cosmic II Touchscreen Display Display portrait Video wall 3×2 Enviroment Visitor Center Year 2022 Key Goals: Park City aims to enhance its visitor experience by renovating its visitor center. The goal is to create a more interactive and engaging environment for visitors, both in-person and through digital platforms. Visitors will have the opportunity to explore the destination through events, attractions, and activities, as well as the following: In-person support and digital platforms to provide visitors with information and facilitate their experience. Digital screens to promote the local economy and raise brand awareness. Catered content for international travelers to reduce communication barriers and enhance their experience. Real-time location-based information through a centralized platform to ensure accurate and up-to-date information. Centers that assess and analyze visitors’ interests to upgrade their experience and provide personalized recommendations. Solution: we provided a integrated omnichannel solution including interactive Kiosks, digital signage, video wall and Mobile Progressive web app. Thie ensures the next evolution of visitor engagement and enhanced experiences Destination’s featured list of activities, local must sees, and upcoming events Centralized control and real-time analytics through purpose build Kiosk analytics Mobile PWA with option to share nearby places to visit, dine and stay through text and email New advertising and revenue streams through digital platforms Tools to build itineraries and photobooth to have a personalized experience Social wall featuring visitor’s best-captured images Gather valuable visitor data and detect visitor demographics through Omni Surveys 24/7 Remote Monitoring and Support, including turn-key installation and management Ready to modernize your current services with TrueOmni?