Discover DeKalb turned visitor information into an interactive experience that travels with the destination.
Located just outside Atlanta, DeKalb County partnered with TrueOmni to deploy portable interactive kiosks that put attractions, dining, deals and trip planning directly in front of travelers, wherever visitor traffic is greatest.
Discover DeKalb wanted a flexible visitor engagement solution that could connect travelers with attractions, restaurants, local businesses, deals and experiences throughout the destination. Rather than limiting digital visitor services to a permanent location, the organization needed technology that could be easily positioned where visitor traffic and engagement opportunities were greatest.
Accessibility and engagement were also priorities. Discover DeKalb wanted to serve a diverse visitor audience with multilingual content while introducing interactive experiences that capture attention, inspire exploration and make destination discovery more memorable. With an accelerated project timeline, the solution also needed to be implemented quickly without sacrificing the quality of the visitor experience.
Two 22″ portable kiosks that bring interactive visitor services to strategic locations, events and other high-traffic environments, delivered through an expedited implementation:
The deployment gives Discover DeKalb a flexible digital visitor engagement platform that can move with the destination's needs. The portable kiosk format allows interactive visitor services to be activated in strategic locations and high-traffic environments, expanding opportunities to reach travelers beyond a traditional visitor center.
By combining destination discovery, deals, itinerary planning, multilingual support, digital content and interactive experiences, Discover DeKalb helps visitors find more to see and do while creating additional exposure for local tourism partners. The accelerated deployment also shows how a flexible visitor engagement platform can be activated quickly when destinations need to respond to time-sensitive opportunities, giving Discover DeKalb a modern, portable and engaging way to connect visitors with the community.