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Crested Butte Chamber of Commerce is a vital organization dedicated to supporting and promoting the business community in Crested Butte, Colorado. Known for its beautiful landscapes and vibrant community, Crested Butte is a destination for outdoor enthusiasts and tourists. The Chamber of Commerce plays a key role in fostering economic growth and development, providing resources and support to local businesses, and organizing community events that attract visitors to the area.

Products Used

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Cosmic II

Enviroment

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Visitor Center

Year

2023

Key Goal:

Enhancing the visitor experience is a primary focus for the Crested Butte Chamber of Commerce. The Chamber has set key goals in the following areas.

  • Interactive and detailed maps highlighting key attractions, dining options, lodging, and accessible routes.
  • Tools for creating personalized itineraries based on visitors' interests, with real-time updates on events and weather.
  • An online guest book for sharing experiences and feedback, along with regular surveys to gather visitor insights and improve services.

Solution:

 

Crested Butte Chamber of Commerce partnered with True Omni to implement:

Hardware

  • 1 43” interactive kiosk placed at key location. This unit offers visitors easy access to maps, surveys, events, and more.

Software

  • A powerful and user-friendly CMS for creating, managing, and optimizing digital content across multiple platforms, ensuring seamless visitor engagement and brand consistency.
  • Advanced data tools for collecting, analyzing, and visualizing visitor data, enabling data-driven decision-making to enhance the visitor experience and operational efficiency.
  • Integration with WordPress to manage and display dynamic data and events, providing an interactive and up-to-date experience for visitors through familiar and flexible content management.
  • Seamless integration with Cortex to leverage AI-driven insights and automation, improving visitor engagement through personalized content and targeted communication.
  • Comprehensive analytics solutions to monitor and measure visitor interactions, campaign performance, and overall engagement, providing actionable insights to refine strategies and achieve business goals.

Extensions

  • Maps: Interactive maps highlighting key attractions, dining options, lodging, and accessible routes, ensuring visitors can easily navigate and explore the area.
  • Itinerary Planning: Tools for creating personalized itineraries based on visitors' interests, with real-time updates on events and weather, enhancing the overall travel experience.
  • Guest Book and Surveys: An online guest book for sharing experiences and feedback, along with regular surveys to gather visitor insights, helping to continuously improve services and visitor satisfaction.

Ready to modernize your current services with TrueOmni?