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Canyon_Village-Park_City-Trueomni-Kiosk

As one of Utah’s premier mountain destinations, Canyons Village welcomes visitors year-round for world-class skiing, events, and outdoor recreation. Focused on elevating guest engagement and digital connectivity, the Canyons Village Management Association partnered with TrueOmni to enhance how travelers explore, plan, and experience the resort.

Products Used

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Portrait Kiosk

Environment

64233-200

Visitor Center

Year

2025

The Challenge

  • Limited digital touchpoints for visitor interaction and trip planning
  • Lack of fun, interactive features to drive engagement and shareability
  • Need for outdoor-ready technology that can withstand mountain conditions
  • Missing tools to capture visitor data and behavior insights
  • Navigation and finding key partners were huge challenges.

Solution

TrueOmni installed a comprehensive kiosk network featuring that would:

  • Provide intuitive trip-planning tools and on-site engagement features
  • Enable visitors to capture and share branded photo experiences
  • Deliver real-time resort events, information, and personalized itineraries
  • Operate reliably in outdoor, high-altitude conditions while gathering usage analytics
  • Activate Wayfinding to allow easy navigation from the mountain to the village.

Results

We delivered a touch solution for Canyons Village, that provided:

  • Stronger visitor engagement through interactive and shareable experiences
  • Simplified trip planning with real-time itinerary tools
  • Enhanced brand presence through on-site digital activations 
  • Actionable insights to support data-driven marketing and guest services
  • Reinforced Canyons Village’s reputation as an innovative, guest-focused mountain resort
  • Fixed Key Partner challenges by integrating local businesses and events information

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