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Back in 2020, it is estimated that over 22.5 million people visited the State of Alabama with over $13.4 billion estimated total spending. The number of visitors shows how much Alabama is gaining a lot of traction and revenue through travel and tourism activities. With the growing travel and tourism industry within the state of Alabama, the Alabama Tourism Department wanted to optimize tourist experience with new modern upgrades. 

Products Used

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Gemini

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Display

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Video Wall 2×2, 3×3, 4×4

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PWA

Enviroment

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Visitor Center

Year

2021

Key Goal:

Alabama Tourism Department is gaining back momentum and is now looking to provide tourists with a more exciting and modern in-destination experience. ATD along with Alabama’s Department of Transportation renovated their new welcome center with the goal to find a technology partner that can provide interior design services and software/hardware solutions to their visitor center. Here are some of the key goals:

  • Modern design visitor center focuses on human and technology connection points
  • Ability to provide digital tourist information across any device mobile and Kiosk
  • Custom-branded kiosks and interface following Alabama’s branding guidelines
  • Offer tourist-friendly options such as itineraries, things to do, and more
  • Increase data and tourist information for future sales and marketing initiatives
  • Integrate with their current system for easy updates and back-end management

Solution:

True Omni worked with its interior designers to provide design options for the Lanett Welcome Center, the first of the many centers to be launched. Built to engage from the flow and technology connection points to make it fully functional and accessible for different types of visitors. We will launch 20-screens, 5 kiosks and PWA as a connected experience in the promotion of the state’s local attractions.

Core Functionality:

  • Integration with Agency CMS for real-time updates on content, imagery, and advertising
  • Custom or preset Itinerary builder - Built to promote local and personalized options
  • Custom-branded photo booth experience with shareable images via email & social media
  • Cloud-based platform for easy updates and management by the device
  • Lead generation options through people count data and survey options
  • Progressive web app for on the go visitor information
  • Digital brochure solution to digitize existing brochures for easy sharing and mobile engagement
  • 24/7 Remote Monitoring and Support, including turn-key installation and management

Ready to modernize your current services with TrueOmni?