Nashville

Nashville, Tennessee, is proud to be a world-renowned destination for music, entertainment, and Southern hospitality. With a vibrant music scene that spans genres and cultures, Nashville offers visitors a truly unique experience. Additionally, the city’s rich history, diverse communities, and vibrant arts scene provide visitors with a multitude of activities and things to do. Nashville’s tourism industry generates over $7 billion in annual revenue, making it a vital contributor to the state’s economy. Products Used Cosmic II Video Wall 3×3 PWA Enviroment Visitor Center Year 2023 Key Goal: Visit Nashville aims to add a technology solution that connects visitors to the city’s unique culture, history, and attractions. The goal is to provide a fun, easy-to-use platform that encourages visitors to explore the destination through programs and engage with the city, along with the following: Provide information on cultural trails, music venues, and historical sites to encourage visitors to engage with the city’s vibrant culture. Allow visitors to create their itineraries and learn about the city’s unique attractions. Collect data on visitor behavior and preferences to enhance the user experience. Include multi-language features to connect with international travelers. Ensure updated and accurate information by location. Provide information on cultural trails, music venues, and historical sites to encourage visitors to engage with the city’s vibrant culture. Allow visitors to create their itineraries and learn about the city’s unique attractions. Collect data on visitor behavior and preferences to enhance the user experience. Include multi-language features to connect with international travelers. Ensure updated and accurate information by location. Solution: In this partnership, we were able to create a custom Progressive Web App and provide a kiosk and video wall solution that offers visitors a unique experience. The solutions include an integrated management platform and custom backend features to provide information and communicate with visitors. Along with these implementations, we have also launched the following features: A custom-built progressive web app that doesn’t require a store download. OMNI notifications to stay in touch with visitors via text, email, and geofencing Brand awareness and promotion. Centralized control and real-time analytics through purpose-built kiosk analytics (Kiolytics). More accurate product updates and pricing in real-time, ensuring consistency of experience. Gather valuable visitor data and detect visitor demographics. Ready to modernize your current services with TrueOmni?

Kentucky

Kentucky, the 26th most populous state in the US, is widely known for Derby being the oldest horse race held continuously in the world – but more than this, visitors will find more interesting options for couples, friends and family. From live music, chef-driven cuisines, museum-hopping, family fun to extreme outdoor activities, there’s always a Kentucky experience available for you. Products Used Cosmic II Enviroment Visitor Center Year 2023 Key Goals: With the growing number of visitors, the State of Kentucky needed a tech provider that would supply sufficient local information on top of what the local welcome center staff can support. This initiative is amining to: Provide local information and pre-made itineraries for visitors and easily have this accessible all around the state Use technology to connect and gather visitor information for future sales and marketing initiatives Support international travelers Promote local shops and tourist spots while finding ways to pay for the initial investment Solution: True Omni was granted the RFP for State Tourism to deploy stand-alone touch units to serve as a central information hub. Hardware 6 indoor standing kiosks: With Cameras, with custom-branded full-body graphic wrap based on Kentucky Tourism’s branding. These units will be spread throughout the State’s Visitor Centers to provide visitors with up-to-date information on what to do and where to go. Software Content Management System (CMS): An integrated platform that allows real-time updates. Data Tools: Data collection tools were implemented to gather information on visitor demographics, behaviors, and preferences. Data & Events: Integrated with the city’s event management systems, ensuring that visitors had access to up-to-date event listings and information. Analytics: Analytic tools to gain valuable insights into visitor preferences and patterns. Extensions Advertising: Feature local businesses and stockholders on any of the screens for brand promotion, as well as return on investment Guestbook and Survey: Gather visitor information and provide rewards as they fill out Kentucky’s custom surveys Photobooth: Custom-made backgrounds, frames and emojis for fun visitor souvenirs while using Kentucky’s hashtags Google: All round integration with Google providing basic local information to users with email and text-to-self capabilities Faces: Demographic recognition feature allowing kiosks to determine the gender, age, and ethnicity of their visitors Ready to modernize your current services with TrueOmni?