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Author: Kathleen Hankins

Your Guests Are Googling Restaurants 200 Feet From Your Lobby

Guests standing in your lobby are Googling dinner options, and the booking, the data, and the commission all go to national platforms instead of the hotel. A $399 a month platform can turn that moment into hotel revenue instead.

The Community Technology Ecosystem: A New Way for Communities to Connect People, Businesses and Services

Every community wants more from the people who live, work and visit there.
Visitors want to discover more. Residents want easier access to information and services. Businesses want more customers. And community leaders want to know that investments in tourism, economic development and technology are creating measurable value.

Customer Install Network

The destination visitor ecosystem: From Touchdown to Checkout and Back to your Data Room.

TrueOmni connects every stage of the visitor journey starting at the gate into a single intelligence infrastructure that proves economic impact, funds itself through a destination media network, and gives DMO leadership the first-party data their boards, sponsors, and legislators want to see.

PRESS RELEASE: TRUEOMNI™ and Kiosk Information Systems Announce a Strategic Partnership to Deliver Intelligent Hospitality Solutions Across North America

The partnership combines TRUEOMNI’s NEXI™ intelligent hospitality platform with Kiosk.com’s enterprise kiosk hardware and deployment expertise to create connected guest experiences for hotels, resorts, convention centers, airports, and hospitality groups.

Connecting Destinations Through Airports, Train Stations & Transportation Hubs

Every organization has the same first reaction to kiosks and digital signage: This is going to transform everything. And it can.

The Real Value of Kiosks & Digital Signage — And What It Takes to Get It Right

Every organization has the same first reaction to kiosks and digital signage: This is going to transform everything. And it can.

It’s Budget Season — The Three Spend Choices DMO Leaders Actually Face

For most Destination Marketing Organization (DMO) directors, budget season comes down to one challenge: proving impact.

The Arrival Surge: Why Large Events and Airline Partnerships Are Reshaping Hotel Check-In

Properties connected to large events, airline partnerships, and business travel programs face a different kind of operational challenge entirely:
Arrival surges.

How Kiosks, Signage, and Mobile Are Transforming Visitor Flow in National Parks

Record visitor numbers, changing traveler expectations, and limited staffing are pushing park services to rethink how National Parks engage and guide visitors.

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